Seminars

Day One

7:00 a.m.–8:00 a.m.	Registration and continental breakfast
8:00 a.m.–9:00 a.m.	Opening session: State of the economy and nursing New administration’s agenda How it affects you Leading through chaos/change
9:00 a.m.–10:00 a.m.	Professional accountability and holding staff accountable
10:00 a.m.–10:15 a.m.	Break
10:15 a.m.–11:30 a.m.	Accountability breakout sessions Succession planning: Accountability for now and the future Ethics: Ethical dilemmas faced by nurse managers; role-playing real-life situations
11:30 a.m.–12:30 p.m.	Lunch (on your own)
12:30 p.m.–1:45 p.m.	Building a culture of quality
1:45 p.m.–2:00 p.m.	Break
2:00 p.m.–3:15 p.m.	Quality breakout sessions Risk management Engaging staff nurses in evidencebased practice, research, and quality improvement
3:30 p.m.–4:15 p.m.	Image of nursing Presentation of the 2009 Image of Nursing awards
4:15 p.m.	Adjourn

Day Two

7:00 a.m.–8:00 a.m.	Continental breakfast
8:00 a.m.–9:00 a.m.	Retention
9:15 a.m.–10:30 a.m.	Management breakout sessions Effective orientation and developing critical thinking skills Finding the right staff: Interviewing skills, hiring to fit
10:30 a.m.–10:45 a.m.	Break
10:45 a.m.–12:00 p.m.	Quality breakout sessions Medical errors: Creating a culture that rewards error reporting/establishing a no blame culture Nurse-sensitive quality indicators: Collection and benchmarking
12:00 p.m.–1:30 p.m.	Lunch (on your own)
1:30 p.m.–2:30 p.m.	Communication: Developing conflict management skills and promoting a collaborative work environment
2:30 p.m.–2:45 p.m.	Break
2:45 p.m.–4:00 p.m.	Communication breakout sessions Nurse-to-nurse hostility Different leadership styles: transformational leadership, quantum leadership, and collaborative communication
4:00 p.m.	Adjourn

Agenda subject to change.

At the conclusion of the program, participants will be able to:

• Describe one situation from your work environment that you can deal with more effectively in light of a broader perspective
• Discuss how to build a culture of accountability and set expectations for staff, including factors relating to accountability.
• Examine how organizations focus on a culture of quality.
• List four changes a nurse manager can initiate that encourage and cultivate a positive effect on nursing’s image.
• Describe at least three strategies to improve nurse retention.
• Recognize different leadership styles and strategies for effective communication.

Who Should Attend

• Recruitment and retention specialists
• Chief nursing officers/executives
• Directors of nursing
• Vice presidents of nursing
• Nurse managers
• Clinical supervisors
• Staff educators/staff development specialists
• Patient care directors
• Staff nurses
• Charge nurses

Kathleen Bartholomew RN, MN
Registered Nurse and Counselor

Ms. Bartholomew served as the manager of a 57-bed orthopedic and spine unit in a tertiary hospital in Seattle for six years. As a registered nurse and counselor, Bartholomew uses story to shed light on the challenges and issues facing nurses today. She has been a national speaker for the nursing profession for the past five years. Recognizing that the culture of an institution is critical to patient safety, she speaks on building community in the workplace and improving physician-nurse and nurse-nurse relationships. She is the author of HCPro's books, Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication, Ending Nurse-to-Nurse Hostility: Why Nurses Eat Their Young and Each Other, and Stressed Out About Communication Skills: An Insider's Guide to Success.

Shelley Cohen RN, BS, CEN
Founder and President of Health Resources Unlimited

Ms. Cohen is the founder and president of Health Resources Unlimited, a Tennessee-based healthcare education and consulting company. Through her seminars for nursing professionals, she coaches and educates healthcare workers and leaders across the country to provide the very best in patient care. She is an editorial advisor for www.StrategiesforNurseManagers.com, published by HCPro, Inc., and is a frequent contributor to Nursing Management magazine. She also co-authored the book, A Practical Guide to Recruitment and Retention: Skills for Nurse Managers, is a contributing author of Core Skills for Nurse Managers: A Training Toolkit, and is the lead author of the Critical Thinking, book series, all published by HCPro, Inc.

Eileen L.. Dohmann RN, BSN, MBA, NEA-BC
Vice President of Nursing

Ms. Dohmann has more than 25 years of nursing experience, earning her BSN from Fairfield University and her Master of Business Administration from Averett University. She has worked for MediCorp Health System for three years as administrative director for MW Home Health and Hospice and now vice president of nursing at Mary Washington Hospital. Dohmann is responsible for nursing care and services at Mary Washington Hospital, as well as operational oversight for MW Home Health and Hospice and Cancer Center of Virginia. She is an advocate for the profession of nursing and excellence in nursing practice.

Cole Edmonson RN, MS, FACHE, NEA-BC
Vice President and Chief Nursing Officer

Mr. Edmonson is currently practicing at Medical City Dallas Hospital as the vice president and chief nursing officer. He has facilitated the development of numerous programs throughout his career designed to develop the front-line manager, increase job satisfaction, and evaluate outcomes related to performance. Edmonson has been a lecturer at the university, national, and community level, speaking on topics that range from customer service to advance neurological assessment. He is a published author on topics ranging from "just" culture environments for nursing practice to implementing evidence-based practice and is a research author. An adjunct faculty at the University of Texas at Arlington, he also serves on community colleges of nursing advisory boards and as an advisor to nursing publications. As the ANCC Magnet Recognition Program® coordinator at his facility, he successfully led the organization to becoming the 94th recognized hospital in the nation, the 9th in Texas, the 1st in North Texas ,and the first in HCA, The Healthcare Company. As the CNO, he led the facility to be the 1st in HCA and North Texas to be redesignated.

Barbara Hannon RN, MSN, CPHQ
Coordinator for the ANCC Magnet Recognition Program®

Ms. Hannon has been the coordinator for the ANCC Magnet Recognition Program® at the University of Iowa Hospitals and Clinics (UIHC) in Iowa City since 2002. Prior to being appointed the Magnet Recognition Program® coordinator for UIHC, she was an advanced practice nurse in nursing research and has been an emergency room nurse at the institution for more than a decade. In her position as the coordinator for UIHC, she has helped mentor multiple healthcare facilities on the journey to designation.

Faculty subject to change.

Nursing Education (ANCC)
HCPro, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center Commission on Accreditation.

This educational activity for 6 nursing contact hours is provided by HCPro, Inc. 

California Board of Registered Nursing
HCPro, Inc. is approved by the California Board of Registered Nursing to provide 7.2 nursing contact hour.  California BRN Provider #CEP 14494.

National Association for Healthcare Quality (NAHQ)
This activity will be submitted to the National Association of Healthcare Quality for CPHQ CE credit.

Hyatt Harborside
101 Harborside Drive | Boston, MA 02108
617/568-6080
www.harborside.hyatt.com
Reservations: 617/568-6080

Discounted Room Rate (deadline: August 2): $225 per night

 

Rooms are available on a first-come, first-served basis and often sell out before the August 2 cutoff date. Make your hotel reservations immediately to guarantee rate and availability.

The Hyatt Harborside is the  ideal place for travelers, offering exceptional accommodations and service with amazing landscapes. Take in the truly magnificent views of Boston harbor and the city skyline. Utilize the premier guest services including a full-service business center and state-of-the-art fitness center. Gain easy access to virtually anywhere in the city with a myriad of options like the water taxi or take our complimentary 24-hour shuttle to airport terminals. Experience  Boston's famed culture and recreation  including the historic Freedom Trail, the shops and restaurants of Faneuil Hall, the Italian North End, Newbury Street's luxurious shops and sidewalk cafes,  Kenmore Square and Fenway Park, all minutes from the Hyatt Harborside hotel near Boston airport.

Early Bird Rate Card (Jul 24, 2009)	$895.00 individual attendee	$3,580.00 team of five
Regular Rate Card	$995.00 individual attendee	$3,980.00 team of five

1. Cancellations received by HCPro, Inc. 30 days or more prior to the seminar are eligible for a credit or refund, less a $250 cancellation fee. The credit will be valid for up to 6 months from date of cancellation.
2. Cancellations made 30 to 10 days prior to the seminar date(s) are not eligible for refunds but are eligible for payment transfer (credit) to another HCPro, Inc. seminar, less a $250 cancellation fee. The credit will be valid for up to 6 months from date of cancellation.
3. Participant(s) who cancel less than 10 days prior to the seminar date(s) will be considered as "no shows" and will not be eligible for refunds/credits.

This policy is subject to change.

Exhibits and sponsorships are the most direct and cost-effective way to make your products and services visible to the people who matter most—those with buying power. For information about exhibit and sponsorship opportunities for any HCPro seminar or conference, call Margo Padios, Exhibit Sales Manager, at 781/639-1872 x3145 or email mpadios@hcpro.com