Seminars

		WEDNESDAY – MAY 5, 2010
4:30–7:00pm		Pre-registration
		THURSDAY – MAY 6, 2010
7:00–8:00am		Registration · Continental Breakfast · Exhibit Hall Open
8:00–9:00am		Keynote address: Kathy Pagana, PhD, RN
		Momentum Leadership: How to increase momentum by capitalizing on hidden opportunities

	Privileging Challenges and Solutions	Practitioner Competency Data	Credentialing and the Law	Medical Staff Services Department
	Workshops (Create your own program by selecting one topic for each of the time blocks below.)
9:15–10:30AM	Verify and Comply live: A side-by-side comparison of credentialing and privileging standards	Engaging the board in medical staff competency: Board reporting for quality, credentialing, and privileging	How to avoid corporate negligence and legal pitfalls when performing peer review actions	Conducting physician orientation
10:30–11:15AM	BREAK · EXHIBITS
11:15–12:30PM	Which AHPs need to be credentialed? Who are APPs and do they need privileges?	Organizing your OPPE practitioner profiles around the six general competencies	Best practices and potential pitfalls for fair hearings	Tips for maintaining a budget and justifying staffing needs
12:30–2:00PM	NETWORKING LUNCH IN EXHIBIT HALL
2:00–3:15PM	How to privilege using competency clusters	Using perception data to measure non-technical practitioner competencies for OPPE	Medical staff document review: Compliance, communication, and consistency	Centralize credentialing: Using a system integration approach
3:15–3:45PM	BREAK · EXHIBITS
3:45–5:00PM	Joint Commission update and problematic standards	How to safely and strategically privilege low– and no–volume practitioners	Credentialing and privileging issues for employed and contracted practitioners	Case study: Transitioning to a paperless credentialing office
5:00PM	ADJOURN

 

		FRIDAY – MAY 7, 2010
7:00—8:00 AM		Continental Breakfast · Exhibit Hall Open
8:00—8:45 AM		GENERAL SESSION: Impact of Healthcare Reform (Rick Sheff)

	Privileging Challenges and Solutions	Practitioner Competency Data	Credentialing and the Law	Medical Staff Services Department
	Workshops (Create your own program by selecting one topic for each of the time blocks below.)
9:00–10:15AM	How to implement a physician re-entry program	How to implement OPPE and FPPE with limited resources	Current issues in negligent credentialing	Performing credentialing audits
10:15–11:00AM	BREAK · EXHIBITS
11:00–12:15PM	How to safely privilege aging and impaired practitioners	Case studies in effective FPPE implementation	The impact of PSO confidentiality and privilege protections on the peer review process	Evaluating meeting effectiveness and restructuring committees
12:15–1:45PM	LUNCH (on your own)
1:45–3:00PM	Case studies in privileging new technology	Role of the credentials committee in eliminating disruptive behavior	Best practices in initial appointment and reappointment procedures	Tips for preparing medical staff for regulatory surveys
3:00PM	ADJOURN

Agenda subject to change.

At the conclusion of the program, participants will be able to:

• List the board reporting requirements for the credentialing process
• Identify peer review strategies that successfully avoid corporate negligence claims
• Describe steps to creating a system integration approach to centralized credentialing for a multi–entity health system
• Explain guidelines for credentialing and privileging advance practice professionals
• Explain how to apply The Joint Commission’s general competencies to your physician profile report
• Develop guidelines for structuring fair hearing committee reports
• Identify methods for performing comprehensive credentialing audits
• Give an example of how to privilege using competency clusters
• Recall the lessons learned from a case study about a physician perception survey
• Identify standards for ensuring compliance, communication, and consistency of a medical staff documentation review
• Describe best practices for preparing medical staff members for Joint Commission surveys
• Determine how to comply with the new Joint Commission telemedicine standards
• List the best ways to safely and strategically privilege low– and no–volume practitioners
• Understand credentialing and privileging policies that apply to employed and contracted practitioners
• Recall the lessons learned from a case study about transitioning to a paperless credentialing office
• State strategies for implementing a physician reentry program
• Describe how to implement OPPE and FPPE with limited resources
• Recognize current issues in negligent credentialing
• Understand how to determine and manage the medical staff office budget
• Provide strategies for determining medical staff office staffing needs
• Explain how to safely privilege aging and impaired practitioners
• Recall the lessons learned from an FPPE case study
• Cite the confidentiality and privilege protections in the peer review process
• Outline a physician orientation agenda
• Describe best practices for privileging for new technology
• Describe how to measure competency in an ambulatory setting
• Explain the role of the credentials committee in managing disruptive behavior
• Evaluate meeting effectiveness and how to restructure committees

WHO SHOULD ATTEND

• Medical services/Credentialing professionals (both new and advanced)
• Physician leaders (credentials committee chairs and members, VPMAs, members of the medical executive committee)
• CEOs and COOs
• Directors of quality performance improvement
• Physician relations directors

Constance H. Baker Esq.
Partner, Venable, LLP

Ms. Baker is a partner in the health care group at Venable, LLP. A member of the MD and DC bars, she concentrates in regulatory compliance, medical staff issues, physician peer review, credentialing, and representation of healthcare professionals before state licensing boards and general counseling for independent schools and their associations. She formerly served as an assistant attorney general of MD and prosecutor for the MD Board of Physicians from 1979-1981. She was named an American Health Lawyers Association fellow in 2007. She was the first female board member of the American Health Lawyers Association from 1977-1988. Connie has received the recipient of numerous honors, including listings in "The Best Lawyers in America" since 1995; Chambers USA: America's Leading Lawyers for Business, 2006 - 2008; Guide to the Leading Healthcare Lawyers, Legal Medical Group (Inaugural Edition, Legal Media Group 2006); Who's Who of American Women, 2007; Who's Who in America, 2007, 2008; Outstanding Hospital Lawyer, Nightingale's HealthCare News, 2007; and the Daily Record's Top 100 Women in Maryland in 2000. She has published articles on various healthcare and education-related topics.

Jonathan H. Burroughs MD, MBA, FACPE, CMSL
Senior Consultant

Dr. Jon Burroughs is senior consultant at The Greeley Company working with medical staffs and boards throughout the country in the areas of governance, credentialing, privileging, peer review and performance improvement, medical staff development planning, strategic planning and physician performance and behavior management. Board certified in medical management, Dr. Burroughs is a past medical staff president, past president of the New Hampshire chapter of the American College of Emergency Physicians, and most recently served as an emergency department medical director. As a member of the governing board of Memorial Hospital in New Hampshire, he chaired the ethics, succession planning and bylaws committees and sat on the joint conference, strategic planning, and medical executive committees.

Carol S Cairns CPMSM, CPCS
Senior Consultant

Ms. Cairns is a senior consultant and frequent presenter with The Greeley Company, a division of HCPro, Inc. in Marblehead, MA. She also serves as an information resource for HCPro, and has participated in the development of the medical staff services profession for more than 35 years. Cairns is the president of PRO-CON, an Illinois consulting firm specializing in credentialing, privileging, medical staff organization operations, and survey preparation. A recognized expert in the field, she is a frequent presenter at healthcare entities as well as state and national seminars. Cairns has been a faculty member with the National Association Medical Services (NAMSS) since 1990. She has presented at numerous state and national seminars on subjects such as basic and advanced credentialing and privileging, CMS Conditions of Participation, The Joint Commission standards and survey preparation, National Committee on Quality Assurance (NCQA) standards, American Osteopathic Association Healthcare Facilities Accreditation Program Standards, AHP credentialing, core privileging, and meeting management and documentation.

Michael R Callahan JD
Partner, Katten Muchin Rosenman, LLP

Mr. Callahan is partner at Katten Muchin Rosenman, LLP in Chicago, IL. He concentrates his practice in health care, assisting hospital and health system clients on a variety of health care legal issues including health care antitrust, health care and HIPAA regulatory compliance, accreditation matters and general corporate, medical staff credentialing, hospital/medical staff relations, and mergers and acquisitions. He leads the Firm's HIPAA and Corporate Compliance Group. Mr. Callahan is Vice Chair in charge of educational programs for the Medical Staff, Credentialing and Peer Review Practice Group of the American Health Lawyers Association and a member of the Illinois Association of Healthcare Attorneys. He has served in positions as Chairman of the Health and Hospital Committee of the Chicago Bar Association, the Board of the Illinois Association of Health Care Attorneys, and as Co-Editor of the Antitrust Health Care Chronicle, an antitrust health care publication for the Section of Antitrust Law of the American Bar Association. Mr. Callahan has been a past member of the Steering Committee of the Hospital and Physicians Relations Committee of the American Academy of Hospital Attorneys (AAHA) and Chairperson of its Joint Venture Task Force, as well as two separate Task Forces of the AAHA and the Section of Antitrust Law of the American Bar Association examining the Health Care Quality Improvement Act. He served on the DePaul College of Law Alumni Board and is also an Adjunct Professor in DePaul's Masters in Health Law Program where he teaches a course on managed care.

Mary Hoppa MD, MBA, CMSL
Senior Consultant

Dr. Hoppa serves as a senior physician consultant at The Greeley Company. She brings over 15 years of healthcare leadership and management experience to her work with physicians, hospitals, and healthcare organizations across the country. Dr. Hoppa's roles in hospital administration and medical staff leadership in academic and community hospital settings make her uniquely qualified to assist physicians and medical centers in developing effective solutions to their most significant challenges. She has an expertise in quality, peer review, regulatory, risk management, credentialing, infection control, medical records, operational re-engineering, and care coordination. Dr. Hoppa's previous positions include chief medical officer, physician advisor, medical director of an employed physician group, medical director of various insurance plans, and member of the Iowa Board of Medical Examiners.

Robert Marder MD, CMSL
Practice Director of Quality and Patient Safety

Dr. Marder is vice president of The Greeley Company. He works with hospitals and healthcare systems throughout the country in the areas of medical staff peer review, hospital performance improvement, patient safety/error reduction, and case management. He has served as vice president for medical affairs at Holy Cross Hospital in Chicago, assistant vice president for quality management at Rush Medical Center in Chicago, and project director for clinical indicator development at The Joint Commission. He is a board-certified pathologist and was assistant director of laboratories at Northwestern Memorial Hospital in Chicago.

Kathy D. Pagana, PhD, RN

Kathleen D. Pagana, PhD, RN has been a leader in healthcare for more than 30 years, with experiences including clinical practice, administration, college teaching, business management, writing, and professional speaking. Among the 22 books Dr. Pagana has written, she has co-authored the number one best-selling book on healthcare diagnostic and laboratory testing, Mosby's Diagnostic and Laboratory Test Reference, 9th ed., which has sold more than 1 million copies. Her newest book, The Nurse's Etiquette Advantage: How Professional Etiquette Can Advance Your Nursing Career, helps healthcare professionals advance their careers by interacting confidently in clinical, business, and social settings.

Sally J Pelletier CPMSM, CPCS
Senior Consultant

Ms. Pelletier founder of Best Practices Consulting Group in Intervale, NH, brings more than 17 years of credentialing and privileging experience to her work with medical staff leaders and medical service professionals across the nation. Pelletier advises in the areas of accreditation compliance, credentialing and privileging assessment and redesign, medical staff services department assessments, and leadership and development training for medical services professionals.

Richard A Sheff, MD, CMSL
Vice President of Consulting and Education

Dr. Sheff is chair and executive director at The Greeley Company with over 25 years of healthcare management and leadership experience. With a distinctive combination of medical, healthcare and management acumen, Sheff develops tailored and valued solutions to the unique needs of physicians and hospitals. He has consulted, authored, and lectured on a wide-range of healthcare management and leadership issues and topics including governance, hospital and medical staff performance improvement, managing poor quality and disruptive physicians, patient safety and error reduction, credentialing, medical staff effectiveness and redesign, medical staff leadership development, strategic planning, and regulatory compliance.

Speakers subject to change.

American Nurses Credentialing Center (ANCC)
HCPro, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center Commission on Accreditation.

This educational activity for 11.75 nursing contact hours is provided by HCPro, Inc.

California Board of Registered Nursing
HCPro, Inc. is approved by the California Board of Registered Nursing to provide 14.1 nursing contact hours.  California BRN Provider #CEP 14494.

Accreditation Council for Continuing Medical Education (ACCME)
HCPro, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

HCPro, Inc. designates this educational activity for a maximum of 11.75 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

National Association for Healthcare Quality (NAHQ)
This activity will be submitted to the National Association of Healthcare Quality for CPHQ CE credit.

National Association Medical Staff Services (NAMSS)
This program is pending approval by the National Association Medical Staff Services for 14 continuing education units.  Accreditation of this educational program in no way implies endorsement or sponsorship by NAMSS.

Caesars Palace
3570 Las Vegas Boulevard South | Las Vegas, NV 89109
866/227-5938
Online Hotel Reservations
Reservations: 800/634-6661

Discounted Room Rate (deadline: April 5): $239 per night

For the discounted room rate, reservations must be made by April 5, 2010. Be sure to mention The Greeley Company/HCPro Inc. to receive the discounted room rate. Rooms are available on a first-come, first-served basis and often sell out before the April 5th cutoff date. Make your hotel reservations immediately to guarantee rate and availability. Click here to make your reservations.

Caesars Palace is one of the world's best known resort-casinos, celebrating the glory that was Greece and the grandeur that was Rome, in an 85-acre destination location that sets the standard for excitement and luxury. Reigning at the heart of the Las Vegas Strip, Caesars Palace ranks among the world's top luxury resorts known for their originality and beauty and features more than 3,300 hotel guest rooms and suites, 26 diverse restaurants and cafes, 4.5-acre Garden of the Gods pools and gardens, world-class health spa and salon services and 240,000 square feet of premium meeting and convention space. Its 4,100-seat Colosseum spotlights world-class entertainers such as Celine Dion, Elton John, and Jerry Seinfeld, and sits just steps away from celebrity chef restaurants and The Forum Shops.

Regular Rate	$995.00 individual attendee	$3,980.00 team of five
CRC Subscribers (save $300 off standard rate)	$695.00 individual attendee	$2,780.00 team of five
CRC Platinum Subscribers (save $500 off standard rate)	$495.00 individual attendee	$1,980.00 team of five

1. Cancellations received by HCPro, Inc. 30 days or more prior to the seminar are eligible for a credit or refund, less a $250 cancellation fee. The credit will be valid for up to 6 months from date of cancellation.
2. Cancellations made 30 to 10 days prior to the seminar date(s) are not eligible for refunds but are eligible for payment transfer (credit) to another HCPro, Inc. seminar, less a $250 cancellation fee. The credit will be valid for up to 6 months from date of cancellation.
3. Participant(s) who cancel less than 10 days prior to the seminar date(s) will be considered as "no shows" and will not be eligible for refunds/credits.

This policy is subject to change.

Click here to download the 2010 Exhibitor Application

Click here to download the 2010 Exhibitor Prospectus

Exhibits and sponsorships are the most direct and cost-effective way to make your products and services visible to the people who matter most—those with buying power. For information about exhibit and sponsorship opportunities for any HCPro seminar or conference, call 877/233-8828 or email info@hcpro.com.