Seminars

Day 1: Thursday, May 6, 2010

7:00 AM - 8:00 AM Registration/continental breakfast/exhibits

8:00 AM - 9:00 AM Keynote Address: Kathleen D. Pagana, PhD, RN Momentum Leadership: How to Increase Momentum by Capitalizing on Hidden Opportunities

9:15 AM - 10:45 AM General session: Joint Commission accreditation update
The Joint Commission has updated many of its standards for 2010. This session will focus on survey trouble spots and important regulation updates.

10:45 AM - 11:15 AM Break/exhibits

11:15 AM - 12:30 PM General session: Data management - best methods for presenting data
Communicating to your leadership team what your data are telling you about certain improvement efforts is as important as running the initiative in the first place. This session will explain how to use dashboards, scorecards, and other techniques to capture the attention of the board during your next presentation.

12:30 PM - 2:00 PM Networking lunch (exhibit hall)

2:00 PM - 3:15 PM Breakout sessions (choose one of two)
Restraint: Understand specific Joint Commission and CMS training requirements, as well as what surveyors will be looking for. Additionally, attendees of this session will leave with a better grasp of documentation requirements with respect to restraint.
Infection Control: Learn what National Patient Safety Goal 7 requires and how those standards can be met. Flash sterilization and proper hand hygiene techniques will also be discussed.

3:15 PM - 3:30 PM Break/exhibits

3:30 PM - 5:00 PM Breakout sessions (choose one of two)
High risk procedures outside of the OR: Reduce the number of citations concerning high risk procedures outside of the OR by learning about the proper use of sedation - from moderate to deep - as well as any related documentation requirements
DNV accreditation case study: Hear how one facility made the switch from Joint Commission accreditation to DNV accreditation. Learn about the process, any trouble spots, and how DNV accreditation is currently serving its needs.

Day 2: Friday, May 7, 2010

7:00 AM - 8:00 AM Breakfast

8:00 AM - 9:00 AM General session: CMS survey update
Get a sense of what is commonly asked about during a CMS survey and how you can prepare your staff.

9:00 AM - 9:15 AM Break/exhibits

9:15 AM - 10:30 AM Roundtable discussions
Share your successes, challenges, and best practices about top accreditation issues in this popular working session.
BONUS: Following the conference, attendees will receive a free white paper summarizing the key points of each of the roundtable discussions

10:30 AM - 11:00 AM Break/exhibits

11:00 AM - 12:30 PM Breakout sessions (choose one of two)
Data management with respect to core measures: Learn how to use your core measures data in a way that will help improve your processes right away.
Successful strategies for responding to/clarifying RFIs: This session will show attendees that not all RFIs received during a Joint Commission survey are well-deserved. It will cover several techniques you can use to respond to RFIs and get them clarified.

12:30 PM Adjourn

Agenda subject to change.

Who Should Attend?

• Accreditation professionals
• Survey coordinators
• Quality managers
• Risk managers
• Performance improvement directors
• Nurse managers
• Patient safety officers

Learning Objectives

Upon completion of this program, participants will be able to:

• Determine the latest Joint Commission hot topics for 2010 survey success
• Incorporate support tools into an overall restraint policy to reduce the burden of documentation in various patient care areas
• Reduce citations associated with non-operating room high-risk procedures which incorporate the use of sedation.
• Improve infection control outcomes through implementation of specific processes and measures
• Enact critical processes involved in converting to and achieving DNV accreditation
• Present quality assessment/performance improvement data to the governing board in concise formats that drive board actions
• Understand hospital "must know survey" information about CMS certification requirements
• Maximize and "data mine" core measure data for use throughout a quality assessment/ performance improvement program
• Develop successful RFI clarification in the new Joint Commission scoring environment

 

Lisa Eddy RN, CPHQ, CSHA
Senior Consultant

Mrs. Eddy is a senior consultant with the Greeley Company. She brings over 20 years experience in Joint Commission, CMS, HFAP and NCQA accreditation and certification. Mrs. Eddy's background in nursing administration, quality and risk management allows her to apply real world healthcare knowledge to the challenges of meeting regulatory requirements.

Jodi L. Eisenberg MHA, CPHQ, CPMSM, CSHA
Program Manager for Accreditation and Clinical Compliance

Ms. Eisenberg is the program manager for accreditation and clinical compliance at Northwestern Memorial Hospital in Chicago, and is the chair of the AHAP advisory board. She has more than 16 years of experience in healthcare administration. In her current role, she is responsible for leading a full range of The Joint Commission's and other accreditation and regulatory compliance activities to promote a state of constant survey readiness.

Deborah Hylander MSN, RN, CIC, COHN-S
Infection Preventionist, VA Boston Healthcare System

Ms. Hylander has extensive experience as a director of infection control and employee safety, and also serves as faculty in nursing education. She is certified in infection control and possesses extensive knowledge of public health, infection control, and regulatory agency requirements. She specializes in assisting healthcare organizations with the interpretation and implementation of strategies to meet the challenges of healthcare regulations.

Kathy D. Pagana, PhD, RN

Kathleen D. Pagana, PhD, RN has been a leader in healthcare for more than 30 years, with experiences including clinical practice, administration, college teaching, business management, writing, and professional speaking. Among the 22 books Dr. Pagana has written, she has co-authored the number one best-selling book on healthcare diagnostic and laboratory testing, Mosby's Diagnostic and Laboratory Test Reference, 9th ed., which has sold more than 1 million copies. Her newest book, The Nurse's Etiquette Advantage: How Professional Etiquette Can Advance Your Nursing Career, helps healthcare professionals advance their careers by interacting confidently in clinical, business, and social settings.

Derenda Pete-Jones RN, MBA
Senior Consultant

Derenda Pete-Jones, RN, MBA, is a nationally recognized health care facilitator and emergency services clinician with greater than 25 years combined experience as project director, senior consultant, health care administrator, and department manager.

Kenneth R. Rohde
Senior Consultant

Mr. Rohde is a senior consultant at The Greeley Company, and has more than 25 years of experience in quality management. He instructs, speaks, and consults in the areas of error reduction strategies, root cause analysis, improving performance through process simplification, apparent cause analysis, engineering effectiveness and error reduction, and failure modes and effects analysis. He has also presented on effective data collection, analysis and trending, patient safety evaluation and improvement, change management, corrective action program evaluation and redesign, human performance evaluations, and procedure error reduction.

Elizabeth Rosen RN, BSN
Director of Quality & Regulatory Compliance, Group Health Cooperative, Central Hospital

Ms. Rosen has extensive experience in directing healthcare performance improvement, patient safety, and regulatory compliance across a multi-hospital system. Her background includes the design, planning, and implementation of regulatory systems from "conception to completion ensuring ongoing consistent adherence to regulatory standards. She has successfully led Group Health Hospitals through multiple Joint Commission accreditation surveys and two DNV accreditation surveys.

Speakers subject to change.

American Nurses Credentialing Center (ANCC)
HCPro, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center Commission on Accreditation.

This educational activity for 10.25 nursing contact hours is provided by HCPro, Inc.

California Board of Registered Nursing
HCPro, Inc. is approved by the California Board of Registered Nursing to provide 12.3 nursing contact hours.  California BRN Provider #CEP 14494.

Accreditation Council for Continuing Medical Education (ACCME)
HCPro, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

HCPro, Inc. designates this educational activity for a maximum of 10.25 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

National Association for Healthcare Quality (NAHQ)
This activity will be submitted to the National Association of Healthcare Quality for CPHQ CE credit.

Caesars Palace
3570 Las Vegas Boulevard South | Las Vegas, NV 89109
866/227-5938
Online Hotel Reservations
Reservations: 800/634-6661

Discounted Room Rate (deadline: April 5): $239 per night

For the discounted room rate, reservations must be made by April 5, 2010. Be sure to mention The Greeley Company/HCPro Inc. to receive the discounted room rate. Rooms are available on a first-come, first-served basis and often sell out before the April 5th cutoff date. Make your hotel reservations immediately to guarantee rate and availability. Click here to make your reservations.

Caesars Palace is one of the world's best known resort-casinos, celebrating the glory that was Greece and the grandeur that was Rome, in an 85-acre destination location that sets the standard for excitement and luxury. Reigning at the heart of the Las Vegas Strip, Caesars Palace ranks among the world's top luxury resorts known for their originality and beauty and features more than 3,300 hotel guest rooms and suites, 26 diverse restaurants and cafes, 4.5-acre Garden of the Gods pools and gardens, world-class health spa and salon services and 240,000 square feet of premium meeting and convention space. Its 4,100-seat Colosseum spotlights world-class entertainers such as Celine Dion, Elton John, and Jerry Seinfeld, and sits just steps away from celebrity chef restaurants and The Forum Shops.

Regular Rate	$895.00 individual attendee	$3,580.00 team of five
Special AHAP Membership Rate	$695.00 individual attendee	$2,780.00 team of five

Become an AHAP member and join more than 400 of your healthcare accreditation peers!

For $199 per year, AHAP members enjoy these exclusive benefits:

• Annual edition of The Joint Commission Survey Coordinator's Handbook, HCPro's bestselling 200+-page guide to everything survey
• Subscription to the AHAPInsider, a quarterly electronic journal for members only
• Subscription to the weekly staff training e-zine, AHAP Staff Challenge, a source for survey prep questions and creative training tips for all staff
• Opportunity to network with peers through working group teleconferences and members-only listserv
• Quarterly benchmarking reports on topics of interest to our members
• Membership discounts to the annual AHAP conference and networking events
• 20% discount on all products at HCMarketplace

To become a member and recieve your AHAP membership pricing on the Annual Conference, call customer service at 800/650-6787.

 

1. Cancellations received by HCPro, Inc. 30 days or more prior to the seminar are eligible for a credit or refund, less a $250 cancellation fee. The credit will be valid for up to 6 months from date of cancellation.
2. Cancellations made 30 to 10 days prior to the seminar date(s) are not eligible for refunds but are eligible for payment transfer (credit) to another HCPro, Inc. seminar, less a $250 cancellation fee. The credit will be valid for up to 6 months from date of cancellation.
3. Participant(s) who cancel less than 10 days prior to the seminar date(s) will be considered as "no shows" and will not be eligible for refunds/credits.

This policy is subject to change.

Click here to download the 2010 Exhibitor Application

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Exhibits and sponsorships are the most direct and cost-effective way to make your products and services visible to the people who matter most—those with buying power. For information about exhibit and sponsorship opportunities for any HCPro seminar or conference, call 877/233-8828 or email info@hcpro.com.