Seminars

Day 1: Thursday, May 6, 2010

7:00 am - 8:00 am Registration and continental breakfast

8:00 am - 9:00 am Keynote Address: Kathleen D. Pagana, PhD, RN Momentum Leadership: How to Increase Momentum by Capitalizing on Hidden Opportunities (Please note: the Keynote address is not available for virtual attendees. It will be available on-demand, after the show is complete.)

9:00 am - 9:15 am Break in exhibit hall

9:15 am - 9:30 am Hospital Safety Center Symposium welcome and opening announcements

9:30 am - 10:45 am Anatomy of CMS Life Safety Code inspection
Henry Kowalenko
When inspectors from the Centers for Medicare & Medicaid Services (CMS) arrive at your hospital, they can spend days reviewing compliance with the 2000 edition of the Life Safety Code®, including heavy scrutiny of fire protection feature maintenance and testing. Learn what CMS inspectors expect from facilities with life safety compliance, which items will be covered during a survey, how the Life Safety Code® interacts with the Conditions of Participation, and strategies to better prepare before CMS shows up at your door - all from a state department of health supervisor whose agency is contracted by CMS to conduct Life Safety Code® inspections at hospitals.

10:45 am - 11:15 am Break in exhibit hall

11:15 am–12:30 pm Emergency Management -Business recovery strategies
Joseph Cappiello
Of The Joint Commission's four phases of emergency management, recovery efforts often receive short attention during planning and drills. Take away guidance about practical recovery steps following a disaster and the best ways to test these methods as part of your hospital's overall emergency operations plan. Also gain insight into how business recovery ties into The Joint Commission's emergency management standards.

12:30 pm - 2:00 pm Networking lunch in exhibit hall

2:00 pm - 3:15 pm Life Safety - How to apply interim life safety measures to construction and nonconstruction deficiencies
Brad Keyes
The Joint Commission requires hospitals to review interim life safety measures (ILSMs) when a Life Safety Code® deficiency occurs that can't be immediately corrected. Many safety professionals still associate ILSMs with construction, but it is often nonconstruction-related deficiencies that create the biggest ILSM pitfalls. Avoid problems and confusion by discovering how to best apply ILSMs through a series of scenarios designed to show the nuances of life safety deficiencies - and learn when ILSMs may not be necessary at all.

3:15 pm - 3:30 pm Break in exhibit hall

3:30 pm - 4:30 pm Environment of Care - Performance improvement strategies for safety officers and facility managers
Ken Rohde
Safety-related adverse events not only affect operations on the facility management side, but they can also have consequences for overall patient care. Find out how to use performance improvement strategies to tackle adverse events, and learn how tools such as root-cause analyses and tabletop exercises can help improve your physical environment processes across the board.

4:30 pm Adjourn

Day 2: Friday, May 7, 2010

7:00 am - 8:00 am Continental breakfast

8:00 am - 9:00 am Environment of care - Tying environment of care into infection control
Steven MacArthur
Environment of care and infection control intersect in many areas of the hospital, such as construction activities, storage of supplies, medical equipment disinfection, and other concerns. Learn what connections The Joint Commission's standards require between the two disciplines, how surveyors will examine the relationship, and ways to prevent problems - with an emphasis on strategies from the safety officer's point of view.

9:00 am– - 10:00 am Emergency management - Tips for escalating drill scenarios
Joseph Cappiello
If your emergency management tests don't account for an escalating sequence of events that challenge participants and resources, you risk not only being ill-prepared for a community disaster, but could also run afoul of Joint Commission requirements. Take home practical ideas you can use to push the envelope of your own emergency exercises, straight from a former Joint Commission official who has debriefed nearly 300 healthcare facilities following disasters.

10:00 am - 10:45 am Life safety - "Mis-scored" citations, why they occur, and how to clarify them
Brad Keyes
You've all heard about, or perhaps even personally experienced, this situation: A Joint Commission finding that doesn't reflect the true requirements or scoring of a given standard. Understand how these problems occur and gain insight into The Joint Commission's scoring approach, which can help your facility fend off an erroneous citation. You'll also receive tips on how to best clarify a finding that you think is improper.

10:45 am - 11:00 am Break in exhibit hall

11:00 am - 12:00 pm Environment of care - How to better prepare your emergency department for workplace violence and pandemic surges through security efforts
Fredrick Roll
With an ever-changing cast of occupants, high tensions, and life-and-death situations, it's likely that no location in your hospital is more prone to security-related incidents than the emergency department. Find out how security officers can effectively respond to potential violence in the emergency department, and review security approaches for dealing with patient surges during disasters, pandemics, and routine overcrowding. You'll also learn how healthcare reform will impact security efforts in this critical area.

12:00 pm Adjourn

Who Should Attend?

Facility directors

Safety committee members

Emergency management coordinators

Directors of engineering

Directors of plant operations

Hospital fire marshals

Survey prep coordinators

Security directors



Learning objectives

After attending this seminar, you'll be able to:

Recognize the focal points of CMS Life Safety Code® scrutiny and address potential violations in your facility

Apply interim life safety measures to a variety of life safety deficiencies

Identify where your facility-based processes could be vulnerable and take steps to tighten them

Implement new ideas to educate staff members and improve hospital safety programs

Explain Joint Commission scoring nuances and how they relate to citations

Develop strategies to address environment of care concerns, such as workplace violence and ties to infection control

See new strategies to develop recovery steps and test emergency operations plans

Joseph Cappiello BSN, MA
Chair of Cappiello & Associates

Mr. Cappiello is chair of Cappiello & Associates in Elmhurst, IL, and the former vice president for accreditation field operations at The Joint Commission, where he spent 10 years directing key internal functions, as well as serving as a surveyor. He led Joint Commission initiatives on emergency management and disaster response, personally debriefing nearly 300 healthcare organization following disasters. Before joining The Joint Commission, he served as a project manager for a national healthcare reengineering firm and as an executive director of a large academic medical center. He has acquired more than 30 years of diverse experience in delivery system integration, operations reengineering, strategic planning, healthcare policy development, and emergency planning.

Brad Keyes CHSP
Safety Engineer and Consultant

Mr. Keyes is a life safety consultant at The Greeley Company. He is a former life safety specialist for The Joint Commission. His expertise lies in the management of the environment of care, development of leadership effectiveness, and efficiency in work processes. Keyes focuses on life safety issues, assessing an organization's preparedness for survey, evaluating processes in achieving preparedness, and guiding organizations toward compliance. He is the author of HCPro's Life Safety Compliance Manual: A Guide to the Joint Commission Standards.

Henry Kowalenko

Mr. Kowalenko graduated from the University of Illinois-Chicago with a degree in architecture. Working with a number of firms, he developed a solid knowledge base in residential, commercial, industrial, and educational facilities. In 1994, he joined the Illinois Department of Public Health as a staff architect and Life Safety Code® specialist on behalf of the Center for Medicaid & Medicare Services (CMS), working closely with providers, healthcare architects, and other authorities having jurisdiction regarding issues of compliance with state licensure and the Life Safety Code®. In 2006, he was appointed supervisor of the Design Standards Unit (DSU) in the Office of Health Care Regulation.

Steven MacArthur
Safety Consultant

Mr. MacArthur is a safety consultant for The Greeley Company, a division of HCPro, Inc. in Marblehead, MA. He brings more than 25 years of healthcare management and consulting to his work with hospitals, physician offices, and ambulatory care facilities across the country. MacArthur applies his management and safety experiences to help healthcare providers develop commonsense solutions to their unique problems. He provides consultation in the areas of accreditation, regulatory compliance, on-site safety assessment and education programs, survey preparation for safety leaders, and the development of comprehensive programs related to the environment of care. MacArthur is the author of Preparing for Mass Casualty Incidents: Hospital Readiness for Biological, Chemical, and Radiological Disasters, Safety Mail: Joint Commission Survey Readiness Tool, Interim Life Safety Measures Made Easy, and a safety manual for physician office and ambulatory surgery care environments. Mac Arthur is also a contributing editor for the HCPro, Inc. newsletter Briefings on Hospital Safety. He holds certificates in safety management from the New England Healthcare Assembly, The Indoor Environment: Interpreting Data, Implementing Control Strategies and Communicating Risk from the Harvard School of Public Health in Boston, and emergency/disaster management from FEMA. He is a member of the National Fire Protection Association, Healthcare Section.

Kathy D. Pagana, PhD, RN

Kathleen D. Pagana, PhD, RN has been a leader in healthcare for more than 30 years, with experiences including clinical practice, administration, college teaching, business management, writing, and professional speaking. Among the 22 books Dr. Pagana has written, she has co-authored the number one best-selling book on healthcare diagnostic and laboratory testing, Mosby's Diagnostic and Laboratory Test Reference, 9th ed., which has sold more than 1 million copies. Her newest book, The Nurse's Etiquette Advantage: How Professional Etiquette Can Advance Your Nursing Career, helps healthcare professionals advance their careers by interacting confidently in clinical, business, and social settings.

Kenneth R. Rohde
Senior Consultant

Mr. Rohde is a senior consultant at The Greeley Company, and has more than 25 years of experience in quality management. He instructs, speaks, and consults in the areas of error reduction strategies, root cause analysis, improving performance through process simplification, apparent cause analysis, engineering effectiveness and error reduction, and failure modes and effects analysis. He has also presented on effective data collection, analysis and trending, patient safety evaluation and improvement, change management, corrective action program evaluation and redesign, human performance evaluations, and procedure error reduction.

Fredrick Roll MA, CPP , CHPA-Fellow

Mr. Roll is president of Healthcare Security Consultants, Inc., and Roll Enterprises, Inc., in Frederick, CO. He holds a master's degree in security management, a bachelor's degree in education, is a Certified Healthcare Protection Administrator-Fellow, Certified Protection Professional, and a Certified Healthcare Risk Manager. Roll has managed and been involved in security operations and consultation in various healthcare setting for more than 29 years. He has consulted in over 300 healthcare facilities of various sizes and complexities in 44 states plus the District of Columbia. In addition, he has instructed numerous seminars and workshops for healthcare organizations and associations across the United States. Roll is a double past president and multiple term board member of the International Association for Healthcare Security and Safety.

Speakers subject to change.

Continuing education credits are not available for this program.

Caesars Palace
3570 Las Vegas Boulevard South | Las Vegas, NV 89109
866/227-5938
Online Hotel Reservations
Reservations: 800/634-6661

Discounted Room Rate (deadline: April 5): $239 per night

For the discounted room rate, reservations must be made by April 5, 2010. Be sure to mention The Greeley Company/HCPro Inc. to receive the discounted room rate. Rooms are available on a first-come, first-served basis and often sell out before the April 5th cutoff date. Make your hotel reservations immediately to guarantee rate and availability. Click here to make your reservations.

Caesars Palace is one of the world's best known resort-casinos, celebrating the glory that was Greece and the grandeur that was Rome, in an 85-acre destination location that sets the standard for excitement and luxury. Reigning at the heart of the Las Vegas Strip, Caesars Palace ranks among the world's top luxury resorts known for their originality and beauty and features more than 3,300 hotel guest rooms and suites, 26 diverse restaurants and cafes, 4.5-acre Garden of the Gods pools and gardens, world-class health spa and salon services and 240,000 square feet of premium meeting and convention space. Its 4,100-seat Colosseum spotlights world-class entertainers such as Celine Dion, Elton John, and Jerry Seinfeld, and sits just steps away from celebrity chef restaurants and The Forum Shops.

Regular Rate	$895.00 individual attendee	$3,580.00 team of five
Membership Price	$695.00 individual attendee

1. Cancellations received by HCPro, Inc. 30 days or more prior to the seminar are eligible for a credit or refund, less a $250 cancellation fee. The credit will be valid for up to 6 months from date of cancellation.
2. Cancellations made 30 to 10 days prior to the seminar date(s) are not eligible for refunds but are eligible for payment transfer (credit) to another HCPro, Inc. seminar, less a $250 cancellation fee. The credit will be valid for up to 6 months from date of cancellation.
3. Participant(s) who cancel less than 10 days prior to the seminar date(s) will be considered as "no shows" and will not be eligible for refunds/credits.

This policy is subject to change.

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