Our Guarantee

HCPro Products

HCPro subscription products are fully guaranteed. If you are dissatisfied with a product for any reason, you may receive a full refund or credit by returning the item to:

Sir Speedy (H & H Graphics)
1888A Commerce Park East
Lancaster PA, 17601

Please note that all HCPro products must be returned in their original condition and packaging (this is especially important for videos, CD-ROMs, audiotapes, and software). However, to qualify for full refund or credit, please adhere to the following return policy:

If you have any questions about returns, please contact our Customer Service Department at 877/727-1728 (Monday through Friday, 8:30am to 5:00pm Eastern Standard Time). You may also e-mail customerservice@hcpro.com. We answer all e-mail requests received during business hours the same day. We respond the next business morning to e-mail requests received during the weekend or holidays.

HCProfessor Online Courses

HCProfessor's online courses and quizzes are fully guaranteed during your 30-day access period. Once you have completed a course, and if you have questions or are dissatisfied with that online course or quiz for any reason, call our Customer Service Department at:

877/727-1728
(Monday through Friday, 8:30am to 5:00pm Eastern Standard Time)

You may also e-mail customerservice@hcpro.com. We answer all e-mail requests received during business hours the same day. We respond the next business morning to e-mail requests received during the weekend or holidays.

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