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- Medicare Compliance for Patient Access Staff
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Accreditation
- Pain Management
- Putting Customer Satisfaction First: 4 Steps to Improve Patient Relations
- Tracer Methodology Staff Training Video: Be Prepared for JCAHO Survey
- Unannounced Survey Kit
- Unannounced Surveys in ASCs
- Unannounced Surveys: Are You Ready?
Ambulatory Surgery Center
Case Management
Corporate Compliance
- Corporate Compliance for Board Members: New Challenges, New Responsibilities
- EMTALA Compliance: What Every Employee and Physician Must Know, Second Edition
- EMTALA Survival Kit
- False Claims Act Training Kit
- Make the Right Call: Ethics Training in Corporate Compliance
- Putting Customer Satisfaction First: 4 Steps to Improve Patient Relations
- Understanding Corporate Compliance: What's Your Role? 2nd Edition
Executive Leadership
- Preparing for your Deposition: How to Make a Difference
- The Anatomy of a Malpractice Lawsuit and How to Increase Your Odds
Finance
- Charity Care and Financial Assistance
- Managing Observation Status
- Managing Patient Payments: Strategies to Improve Upfront Collections
- Managing Upfront Collections: Strategies for Effective Cash Collections
- Medicare Compliance for Patient Access Staff
- Registering First Impressions
Health Information Management
- Privacy, Security, and You: Protecting Patient Confidentiality under HIPAA
- Privacy, Security, and Your Practice
- Protecting Electronic Health Information
Infection Control
- Infection Control During Construction
- Infection Control Training Video for Dietary Services
- Infection Control Training Video for Environmental Services
- The Infection Prevention Toolkit: Seven-Minute Solutions for Five IC Hotspots
Long-Term Care
- ADLs and You: Breaking the Code
- ADLs for CNAs: Basic Training for Documenting Activities of Daily Living
- CNA Training Solution Video Kit
- CNA Training Solution Video: Alzheimer's Disease
- CNA Training Solution Video: Depression and Anxiety
- CNA Training Solution Video: Elder Abuse
- CNA Training Solution Video: End-of-Life
- CNA Training Solution Video: Falls Prevention
- CNA Training Solution Video: Infection Control and Bloodborne Pathogens
- CNA Training Solution Video: Pain Management
- CNA Training Solution Video: Resident's Rights, Restraints, and Confidentiality
- CNA Training Solution Video: Safe Lifts, Transfers and Mobility Assists
- CNA Training Solution Video: Survey Preparation
- F-Tag 373: Feeding Assistance: A video training guide
- Long-Term Care Corporate Compliance: Playing Your Part
- Long-Term Care Facility Evacuations
- Medicare Made Easy: Comprehensive Training for Skilled Nursing Units
- Pressure Ulcers: Guidelines for Prevention, Assessment, and Treatment
- Principles of Consolidated Billing: A Medicare Made Easy Video
- Restorative Nursing and You
- Survey Savvy
- The ABCs of Part D Video Kit
- The ADL Toolkit
- The CNA Training Solution Video: Orientation
Medical Staff
- Dealing with Disruptive Physicians: How to End Problem Physician Behavior Now
- Disruptive Residents
- EMTALA Survival Kit
- Welcome to Your Medical Staff
Nursing
- Age-Specific Competencies: Improving Skills for Appropriate Care
- Critical Thinking, Coping, and Communication in Nursing
- Evidence-Based Pressure Ulcer Management: Methods to Prevent, Assess, and Treat
- HCPro's Guide for the ANCC Magnet Recognition Program®*
- Journey to the ANCC Magnet Recognition Program®*
- Nurse Precepting: A Video Guide to Effective Mentoring
- Pressure Ulcers: Guidelines for Prevention, Assessment, and Treatment
- Putting Customer Satisfaction First: 4 Steps to Improve Patient Relations
- Strengthening Nurse-Physician Relationships
- Strengthening Nurse-to-Nurse Relationships
Physician Practice
- EMTALA Survival Kit
- Malpractice Lawsuits: Understanding Your Role and Preparing a Defense
- Managing Patient Payments: Strategies to Improve Upfront Collections
- OSHA Training Program for Healthcare
- Preparing for your Deposition: How to Make a Difference
- Privacy, Security, and Your Practice
- The Anatomy of a Malpractice Lawsuit and How to Increase Your Odds
Quality/Patient Safety
- Medication Reconciliation: Communication Strategies for Staff Compliance
- Patient Flow: An All-Staff Video for Improving Throughput
- Patient Satisfaction Success
- Prevent Tubing Misconnections: Six Steps to Keep Patients Safe
- Preventing Patient Falls: A Training Video for All Staff
- Restraint and Seclusion
- SBAR: Staff Training for Improved Communication
- Successful Service Recovery Encounters: Making It Right in Healthcare
Residency
- ACGME Core Competencies
- Disruptive Residents
- Ethics for Residents: A training tool to build confidence and competency
Safety
- Bloodborne Pathogens Training Video
- Bloodborne Pathogens Training Video for Healthcare Support Services
- Emergency Management Training for Frontline Staff
- Hazard Communication Standard Training Video
- Healthcare Ergonomics Training Video: A Guide to OSHA Standards
- Healthcare Safety Officer Training Video: A Guide to OSHA Standards
- Infection Control Training Video for Dietary Services
- Needlestick Prevention Training Video
- OR Surgical Fire Training
- OSHA Training Program for Healthcare
- Respirator Safety for Healthcare Workers
- Surface and Medical Instrument Decontamination Training Video
- Surge Capacity: Learn from a Real-life Drill
- The Infection Prevention Toolkit: Seven-Minute Solutions for Five IC Hotspots
