July 2002 Vol. 3 No.
Case study: Scheduling changes
can help prevent ER diversionsAcross the country emergency
rooms are overflowing. Yours is probably no exception. If you’re
looking for solutions to this growing problem, you may want to look at a new
methodology developed by Eugene Litvak, PhD, professor of health care and
operations management at Boston University’s School of Management, and his
colleagues, which he says can help ease the crunch in the emergency room (ER).
The key, Litvak says, is to pay close attention to the scheduling of
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