Nearly all patients experience anxiety when they come in for a mammogram. But not all of them appear anxious.
Some patients act angry and derisive. Others are overly chatty or seem absentminded or forgetful.
Patients often adopt these behaviors to cover up their anxiety about the exam. And if the technologist doesn’t recognize the behaviors for what they are, it can make for an unpleasant experience for all involved, says Shirley Long, BApp SC, RTR, CBI, mammography consultant and educator, and author of The Handbook of Mammography .
Often, when patients come in for mammograms, they have already set in their mind what will occur. "The patient anticipates an unfamiliar examination process, discomfort and uneasiness during the examination itself, and the anticipation of an unknown result with the very real potential for the loss of well-being," Long wrote in her book.
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