In-house consultants improve coding, compliance
Eastern Maine Healthcare Systems in Bangor has something that many HIM departments can only dream of: coding consultants who work right in the facility. One is a specialist in inpatient claims, and the other is an expert in outpatient claims.
The hospital system used to conduct external audits only, but Mandy Storman, RHIT, CPC, coding manager for Eastern Maine, says a desire to focus on internal quality improvement (QI) led to the creation of the new internal consultant position.
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