If you're looking to improve your systems, put staff members on the task by forming a process improvement team (PIT). A PIT meets regularly to focus on a specific area of operations within a specific imaging modality.
Massachusetts General Hospital (MGH) in Boston used the PIT model to make changes in its radiology department. PIT facilitator June Cowen, BSEd, MSM, a senior project manager and training and development consultant for MGH's radiology department, outlined the process and offered tips for making these groups work during the American Healthcare Radiology Administrator's annual meeting and exposition in Orlando, FL, in July.
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