Taking Peer Review From Punitive to Positive
Creating a Physician Performance Improvement Culture
Product Description:
Taking Peer Review From Punitive to Positive: Creating a Physician Performance Improvement Culture
Presented by Bob Marder on 03/12/13, 1:00 - 2:00 (Eastern)
Turn physician peer review into a positive, beneficial experience for all
Medical staff members often view peer review as punitive and ineffective and dismiss the program as too much effort. Robert Marder, the go-to expert on all aspects of peer review, will discuss how to change physicians’ minds and make peer review a positive experience in your organization.
At the conclusion of this program, participants will be able to:
- Identify punitive and positive elements in their medical staff’s peer review culture
- Improve collegiality of communication in the case review process
- Implement mechanisms to recognize physician excellence
- Address physician improvement opportunities in a fair manner
Take a look at the agenda
- Defining a peer review culture
- Why should you care about your peer review culture
- Values of a performance improvement-focused peer review culture
- Fairness
- Transparency
- Data driven
- Self-improvement
- Collegiality
- Pursuit of excellence
- Data driven
- Self-improvement
- Collegiality
- Pursuit of excellence
- Changing your peer review culture
- How can culture change?
- Practical steps to change your peer review culture
- Minimizing bias
- Collegial communication
- Recognizing excellence
- Data acceptance
- Mutual accountability
- Peer review and the Just Culture
- What is the Just Culture approach?
- How does it apply to peer review?
- Live Q&A
Meet the faculty

Dr. Bob Marder
Dr. Marder brings more than 30 years of healthcare leadership, management, and consulting experience to his work with physicians, hospitals, and healthcare organizations nationwide. A highly respected speaker, consultant, and author, he has assisted hundreds of hospital medical staffs evaluate and improve their approach to peer review and physician performance measurement.
Who should listen?
medical staff professionals, medical staff leaders, physician leaders, directors of quality, chief medical officers, vice presidents of medical affairs, department chairs, medical executive committee members, credentials committee members, quality committee members, peer review committee members, medical staff services managers, directors of medical staff services, peer review chair members
Continuing Education
Continuing Medical Education (CME)
HCPro, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
HCPro, Inc. designates this educational activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
American College of Healthcare Executives (ACHE)
HCPro, Inc., is authorized to award 1 hour of pre-approved Category II (non-ACHE) continuing education credit for this program toward advancement, or recertification in the American College of Health- care Executives. Participants in this program wishing to have the continuing education hours applied toward Category II credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.
National Association Medical Staff Services (NAMSS)
This program has been approved by the National Association Medical Staff Services for 1 continuing education unit. Accreditation of this educational program in no way implies endorsement or sponsorship by NAMSS.
Continuing Education credits are valid for live participants only.
This program is pending approval by the National Association Medical Staff Services for up to 1 continuing education unit. Accreditation of this educational program in no way implies endorsement or sponsorship by NAMSS.
Faculty Disclosure Statement:
HCPro, Inc., has confirmed that none of the faculty/presenters, planners, or contributors have any relevant financial relationships to disclose related to the content of this educational activity.
*If CE credits are PENDING please see Kerry Neenan or Alix Simpkins for more information.
Webcast system requirements and program materials:
To fully benefit from the webcast experience, please note you will need a computer equipped with sound card, an Internet connection, speakers, Macromedia Flash player Version 7.0 or higher, a recommended screen resolution of 1024 x 768, and an Internet browser (e.g. Internet Explorer). The use of AOL is not recommended.
Four days prior to the webcast, you will receive an e-mail with detailed system requirements, your log-in information, presentation slides, and other materials that you can print and distribute to all attendees at your location.
Participation in the webcast is just $199 per site All materials must be retrieved from the Internet. Live orders are assessed a $5 processing fee. CD, and combo orders are charged $18 for shipping and handling.
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