Survey Training Handbooks (Handbook)
Product Description:
You need an easy and effective way to inform frontline staff about what they need to know reagrding surveys and how the survey process relates to their job. If you want the survey process broken down in a nutshell, we've got the handbooks for you!
First is Survey Training Handbook for Dietary Staff: Your Lifeline for Survey Success
And third is Survey Training Handbook for CNAs: Your Lifeline for Survey Success
To order these handbooks and for more information, click on the URLs above.
Each book is around 30 pages long and was created for nursing home leaders to hand out to the appropriate staff members, whether it be your dietary, housekeeping, laundry, or maintenance staff, or CNAs to help teach them about the survey process.
These books are sold in packs of 25 for just $54, so you'll get enough books to ensure widespread training in your facility.
When you order these books, you'll also get:
PRACTICAL TIPS to help the staff perform well during survey.
SURVEYOR HOT-SPOTS and areas they target on what need to know about safety, handwashing, glove use, preventing resident abuse, and how to respect resident rights.
NURSING HOME REGULATIONS explained and how they relate to dietary staff/ and housekeeping, laundry, and maintenance staff. It explains to staff what these regulations mean to their job on a day-to-day basis.
ANSWERS to surveyor's most frequently asked questions, as well as a list of what kind of commonly-asked questions staff should be prepared to answer, and what to do if they don't know the answer.
Staff will learn how their role is important to the overall running of the nursing home and its survey success and why survey results matter. They'll get a dictionary explaining some common long-term care lingo, and they can take a pop quiz at the end to prove what they've learned. These user-friendly booklets are great to use as a training tool that staff can review to learn about the survey process and then keep to refer back to as a guide.
You'll love these handbooks, so order today!
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