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Whose job is it to make sure your facility collects every dollar it is entitled to? Actually, it's everyone's job.

Use words like "finance" or "revenue" and some members of your staff will tune you out. The mere thought of columns of numbers can be intimidating. Many people don't realize the vital role they play in the revenue cycle, or that being part of the revenue team can actually be rewarding.

Here's an easy-to-use training guide that's written in plain English and takes the confusion out of hospital finances. The revenue cycle is compared to a chain, and the handbook describes how one department's activities link to the next as a patient encounter turns into a claim for payment.

The Revenue Cycle Training Handbook is written by the staff at Pyramid HIM & Coding Services, a division of The HealthCare Financial Group, Inc., of Aurora, CO. The writers explore the roles and responsibilities of staff in admissions, case management, health information management, the business and finance offices, compliance, and information technology.

The Revenue Cycle Training Handbook is sold in packages of 25. At 32 pages, it's a great primer for beginners and refresher for seasoned staff. It's a cost-effective training tool you can employ across the facility to ensure that the revenue cycle continues uninterrupted.

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