HCM Marketplace

AUDIOCONFERENCE ON TAPE
sponsored by Charity Care: Tools to Manage the Uninsured Population

presented on May 23, 2005

Providing charity care to the uninsured population doesn't have to bankrupt your organization. Our speakers will share strategies and tips to help you develop or strengthen your charity care program and tested practices through an in-depth case study—all geared to increase your facility's financial health. <

Participants will learn:

• the scope and impact the uninsured and underinsured have on the healthcare system and the community
• how to develop discounts for charity care services
• how to restructure revenue cycle processes to more appropriately deal with patients who have no ability to pay

  TAKE A LOOK AT THE AGENDA
  1. Charity care in the current climate

• defining charity care
• data on the uninsured
• federal policy (or lack thereof)
  2. Best practices
• how other facilities manage charity care
• common challenges to manage uninsured patients
• key revenue cycle management strategies
  3. Case study: Joint charity care practices at West Virginia University Hospitals
• how hospitals can work with physician practices to coordinate charity care processes
• using an online process to calculate charity level based on income, expenses, and assets
• training and educating staff
  4. Community-based free clinics: an alternative model
• a community approach to treating the uninsured
• practice models and their impact on the community and the hospital
• planning, leadership, staffing
  

  A question and answer session will follow the presentation.

MEET THE SPEAKERS
Sandra J. Wolfskill, FHFMA, is president of Wolfskill & Associates, Inc., a healthcare receivables consulting firm. She has experience in healthcare financial management and consulting, including holding positions of vice president, senior consultant, director of patient financial services, director of information systems, and chief financial officer. She is the author of HCPro's newest book, Charity Care: Managing the Uninsured Population, has presented programs to national healthcare financial management conferences, and conducted seminars and training sessions throughout the country.

Alex McFadden is the director of patient financial services and patient access at West Virginia University Hospitals, where AR days have decreased from 140 to 56. His healthcare experience includes decision support and cost accounting, annual budget preparation, cost reporting, patient access, and patient financial services.

Amy Hamlin, RN, is the executive director of Volunteers in Medicine Institute, a position she has held since 1998. She is the former coordinator of elder services and director of the free clinic at Fletcher Allen Health Care, Burlington, VT, and has experience creating access to health care services for underserved populations.

WHO SHOULD LISTEN
PFS managers and directors, VP of finance and revenue cycle, patient access directors and managers, registration and business office staff, compliance officers, HIM managers, case managers, chargemaster coordinators.

PROGRAM MATERIALS:
Program materials will be provided with PDF links.

• Audioconferences

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