Earn 1 nursing contact hour!
Competency management continues to top JCAHO's list of problematic standards
Now that's a scary piece of information when you consider the fact that every single day your nursing staff make decisions that could potentially affect the lives of their patients.
Ensure optimal patient care—thoroughly assess the competencies of your staff
Learn how to successfully assess and validate competencies, end your compliance struggle, and be prepared for the day JCAHO surveyors show up unexpectedly at your facility. Register for the online course Assessing Competencies for Nurse Managers today!
The JCAHO's expectations are revealed
Filled with strategies, advice, and tips, this course will help you maintain a consistent process for competency validation. You'll walk away with a firm understanding of the JCAHO's human resource standards and required elements of performance (EP) that determine a hospital's compliance with standards.
In addition, the National Patient Safety Goals are discussed, and the course provides an overview of competency and litigation and methods to validate competencies.
Intended Audience:
- Nurse managers
- CNOs
- DONs
- Human resource directors
- Directors of quality/patient safety
- Staff development specialists
Learning Objectives:
- Outline the expectations of the JCAHO's 2004 Human Resource (HR) standards
- State definitions for the National Patient Safety Goals
- Identify benefits of a competency-based approach
- Identify methods to validate competencies
Table of Contents
- What is competency validation?
Why is competency validation required?
- Regulating competence
- Protecting the public
- Designing your competency plan
- Maintaining a consistent process for competency assessment
- The KISS method
- Remaining ready for survey day
The JCAHO
- Introduction
- Standard HR.1.20
- Standard HR.2.10
- Standard HR.2.20
- Standard HR.2.30
- Standard HR.3.10
National Patient Safety Goals
- Defining the goals
- Goal #1
- Goal #2
- Goal #3
- Goal #4
- Goal #5
- Goal #6
- Goal #7
- Goal #8
- Goal #9
- Goal #10
Competency and litigation
- An overview
- Case study: Surveyors tracing for competent care?
Competency-based education
- Introduction
- Benefits of a competency-based approach
- Defining competencies
- Classifying competencies by level and domains
- Domains of competency
- The need to possess other competencies
- Levels of competency
- Who performs competency validation?
- Mandatory training v. competencies
- Mapping competencies for orientation, annual assessments
Methods to validate competencies
- Introduction
- Posttests
- Observations of daily work
- Case studies
- Peer review
- Exemplars
- Simulated events
- Quality-improvement monitors
Conclusion
- Scheduling and organizing the competencies
- Ensuring that competencies exist
Final exam
- Answer key
- Recommended reading
About the faculy
Barbara A. Brunt, MA, MN(c), RN, BC, is manager of nursing education and staff development for Summa Health System in Akron, OH. She has held a variety of staff development positions, including educator, coordinator, and director for the past 26 years. Brunt has presented about a variety of topics both locally and nationally and has published numerous articles and chapters in books. She served as a section editor for the first and second editions of The Core Curriculum for Staff Development and was part of the task force that revised the Scope and Standards of Practice for Nursing Professional Development.
Gwen A. Valois, MS, RN, BC, is the director of organizational development at Medical City Dallas Hospital in Dallas. She has clinical expertise in pediatrics and has served for more than 25 years in various clinical educational and leadership roles. Valois received her BSN from Texas Woman's University, received her master's degree in human resource management and development from National Louis University, and holds certification from American Nurses Credentialing Center in nursing professional development.
Jane G. Alberico, MS, RN, CEN, has more than 30 years of nursing practice in healthcare. She received her bachelors of science from the University of Kentucky and master's degree in health science instruction, with a minor in healthcare administration from Texas Woman's University. Alberico is a certified emergency nurse whose clinical expertise includes medical-surgical, home health, pain management, and emergency care. She has served in faculty and leadership roles in school and hospital settings. She is a national speaker for various topics and is currently the supervisor for clinical education at Medical City Dallas Hospital in Dallas.
Disclosure statement:
The faculty has signed a vested interest form declaring no commercial/financial stake in this activity.
Accreditation statement:
This educational activity for one (1) nursing contact hour is provided by HCPro, Inc. HCPro, Inc. is accredited as a provider of continuing education in nursing by the American Nurses Credentialing Center's Commission on Accreditation.
Benefits of Online Learning at www.hcprofessor.com include:
- Tough questions (and answers) about confusing regulatory standards
- Steps on how to solve pressing nursing needs
- Exam
- Instant test scores
- Case studies
- Test until success: The option of taking the exam as often as you need during password access
- Certificate of completion
- Student course history and documentation of training
- Discussion groups
- Note-taking and bookmark options
- Internet resources on guidelines and regulations
- Reference materials and recommendations on how to progress to the next step in your courses
Computer Requirements
- PC users must use Internet Explorer 4.0 or above
- MAC users must use Netscape Navigator 4.0 or above (the use of Internet Explorer may cause technical difficulties)
- Some courses and quizzes may require Adobe Acrobat Reader. To download Adobe Acrobat Reader, click here.
- Try our FREE DEMONSTRATION for both MAC and PC users
For full course descriptions, outlines, and special combination deals, go to www.hcprofessor.com.
Online learners will get 30-day access to the course materials and will be e-mailed their user name and password within 24 to 48 hours after payment has been received.
If you have questions, e-mail Customer Service or call 877/727-1728.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
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