Your patient safety program is cleared for takeoff!
Savvy healthcare institutions have implemented crew resource management programs and documented some startling results:
- A 53% reduction in adverse outcomes
- A 55% reduction in observed errors
- A 90% reduction in wrong surgeries
- A 30% reduction in nurse turnover
And that's just the beginning!
Introducing Crew Resource Management: The Flightplan for Lasting Change in Patient Safety—your step-by step guide to implementing a healthcare-specific crew resource management (CRM) program.
Every effective CRM program incorporates two vital elements:
- Teams trained to use specific teamwork and communication behaviors
- Safety tools that complement those behaviors to detect and trap errors
Crew Resource Management: The Flightplan for Lasting Change in Patient Safety teaches you to train your staff in the CRM methodology, while providing all the safety tools necessary for implementation. This comprehensive, plain-English resource is an incredible value!
Learn the techniques that have helped avert disasters
The CRM model was founded to decrease negative outcomes in the airline industry—and has been used successfully in a variety of sectors such as nuclear powered submarines, nuclear power plants, chemical manufacturing plants, and seaborne commercial shipping lines. Our unique team of aviation and healthcare expert authors—F. Andrew Gaffney, MD, Rhea Seddon, MD, and Captain Stephen W. Harding—will help your organization
- increase patient safety and turnaround time
- improve communication within staff and among departments
- gain leadership buy-in
- decrease negative outcomes and achieve overall improvement
Everything you need to get started
If your existing patient safety efforts are coming up short, you don't have to go back to the drawing board. This resource provides techniques to measure your CRM program's effectiveness and sample forms to walk you through updates to your policies and procedures.
With case studies from various hospital departments, Crew Resource Management will show you exactly how CRM works to avoid near misses, sentinel events, and other medical errors.
For every process that you can go through in healthcare, at lease a million things can go wrong. With the odds stacked so heavily against you, your best bet is to find strength in numbers, which means creating teams to address and troubleshoot problems as they crop up.
Order your copy today—your satisfaction is guaranteed!
If you are responsible for a department in which patient safety is a top priority, you can't afford to pass up this risk-free offer.
Read Crew Resource Management: The Flightplan for Lasting Change in Patient Safety. If it doesn't help you build in new processes to improve patient safety, return it within 30 days for a 100% refund-no questions asked
Intended audience
- Performance improvement directors
- Quality improvement directors
- Hospital executives
- Risk managers
- Medical staff administrators
- Patient safety directors
- Staff development coordinators
- Nurse managers
- HIM managers
- Pharmacy directors
Check out our table of contents . . .
Chapter 1: The four things you need to know to improve patient safety with aviation-based CRM
Chapter 2: Building a CRM team
Chapter 3: Safety tools
Chapter 4: Set up a successful CRM program
Chapter 5: Implement safety tools and hardwire the program
Chapter 6: Overcoming barriers and objections
Chapter 7: Options for implementing a CRM program
Chapter 8: Putting it all together: CRM in action
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
