HCM Marketplace

When people read your public hospital pharmacy data, what will they say?

Give your facility a greater level of trust and respect.

Part of HCPro's best-selling Quality Measurement series

Hospitals compete for patients based on quality. How do your pharmacy's publicly reported data on patient safety, management, and health outcomes stack up?

Don't lose your patients to a competitor down the street!

Quality Measurement: A Practical Guide for the Pharmacy—a book and CD-ROM set—is your one-stop resource for information on reporting pharmacy data that will earn you a new level of respect from surveyors and prospective patients alike.

With all the accreditation and compliance demands out there—from the Joint Commission to CMS to state and federal agencies—pharmacies are under increased scrutiny in their quality improvement efforts. This 150-page resource, loaded with standardized methods and tools, will help you meet those demands.

The tools you need for survey and patient safety success

The Joint Commission surveyors have stepped up their scrutiny of medication management standards in 2006. They're looking for proof of a fully implemented and closely monitored medication reconciliation process. That means you'll need practical methods and precise tools to monitor, measure, and evaluate your medication management processes and all associated risks.

That's why HCPro and expert David Kellogg have teamed up to bring you just that: Quality Measurement: A Practical Guide for the Pharmacy. Dedicated exclusively to your pharmacy's quality concerns, this expert resource explains in simple terms the quality measurement and improvement process that will keep you in compliance with the Joint Commission and other regulatory bodies.

Quality Measurement: A Practical Guide for the Pharmacy explains exactly how to

• select measures for improvement in the pharmacy
• collect data
• interpret and present data
• understand the pros and cons of benchmarking

The book's companion CD-ROM includes all the pharmacy-specific tools you'll need to succeed, including

• case studies
• forms
• tools
• control charts

Quality Measurement: A Practical Guide for the Pharmacy will keep your pharmacy's quality and patient safety practices on solid footing throughout 2006 and beyond.

Meet our author

David Kellogg is the pharmacy director for Tennessee Christian Medical Center in Madison, part of Adventist Health System.

Intended audience

• Pharmacy directors
• Quality managers/directors
• Risk managers
• JCAHO/CMS compliance officers
• Performance improvement directors
• Chief financial officers

Table of Contents

Introduction
Chapter 1: How measurement contributes to new knowledge
Chapter 2: Selecting and deselecting measures
Chapter 3: Designing a new measure
Chapter 4: Creating a data collection and reporting system
Chapter 5: Performance improvement in the hospital pharmacy
Chapter 6: Understand the pros and cons of improvement methods
Appendix A: Evaluating measurement systems

• Books

• Other Quality/Patient Safety Products