AUDIOCONFERENCE ON TAPE OR CD
Sponsored by Recruitment & Retention Monthly
presented on August 8, 2006
A sound formal peer review process is a must at every facility. In most cases, mistakes stem from flawed peer review systems and miscommunication, not a particular nurse. A good peer review process results in better patient care, increased patient safety, and improved nurse/physician relationships-what facility wouldn't want that?
Listen to this 90-minute audioconference where our experts will explain how to organize, structure, and implement a nursing peer review process that is a proven success.
LEARNING OBJECTIVES:
- Define nursing peer review and describe the difference between formal and informal peer review
- Identify the benefits of and rationale for implementing a nursing peer review process
- Describe how peer review is integrated into the context of the ANCC Magnet Recognition Program®*
- Discuss a structure to support the case review process
- Identify five steps in a successful nursing peer review process
- Describe case reviews and outcomes that have led to improved patient outcomes
AGENDA
1. Peer review defined
- Formal versus informal
- Definition of the term "peer review"
- Explanation of the different types of peer review
2. Benefits and rationale
- Why implement a formal peer review process?
- How peer review fits within the context of the ANCC Magnet Recognition Program®
3. Five step process for successful peer review
- Step 1: Design a formal structure/committee to support the peer review process
- Step 2: Establish the nursing peer review process
- Step 3: Educate all stakeholders
- Step 4: Implement the nursing peer review process
- Step 5: Track and trend your data
4. Peer review cases and outcomes that have led to improved patient care
5. Question & Answer
FACULTY
Laura Cook Harrington, RN, MHA, CPHQ, CHCQM, FAIHQ is the Practice Director of the External Peer Review consulting division at The Greeley Company, a division of HCPro, Inc. She is an experienced healthcare manager with extensive experience in the area of Performance Improvement, Risk, Case Management and Credentialing. Ms. Harrington is a registered nurse, Certified Professional in Healthcare Quality, and Fellow of the American Board of Quality Assurance & Utilization Review Physicians. Ms. Harrington graduated from Texas Woman's University with a bachelor's degree in Nursing and master's degree in Healthcare Administration.
Anne Jadwin, RN, MSN, AOCN, CNA is currently the Director of Nursing Services at Fox Chase Cancer Center in Philadelphia, PA. Fox Chase was the first ANCC Magnet Recognition Program® institution in the state of Pennsylvania and the first specialty hospital in the U.S. to receive that distinction. As DON, her responsibilities include: oversight of inpatient hospital operations; supervision of the case management department, clinical nurse specialists, and nursing supervisors; recruitment and retention initiatives for the department of nursing; and maintenance of ANCC Magnet Recognition Program® status.
WHO SHOULD LISTEN?
Chief nursing officers, directors of nursing, quality managers, risk managers, nurse managers, staff nurses, human resources representatives, shared governance council members, ANCC Magnet Recognition Program® program directors.
BONUS MATERIALS
In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials and tools including:
- Sample Nursing Peer Review Council Charter
- Confidentiality Guidelines for Participants in Nursing Peer Review Process
- Nursing Case Review Process Flowchart
- HCPro's Status Advisor newsletter article: "A step by step guide to peer review," April 2006, and ANCC Magnet Recognition Program® Status Advisor newsletter article, "Formal nursing peer review, part two: Education and implementation," June 2006.
These materials will be provided with PDF links.
Purchase a tape or CD of the program and listen when you can. It's a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
