presented on August 16, 2006
Effective capacity management leads naturally to an increase in revenue and a decrease in diversion. Address capacity problems today to transform patient flow in your facility.
Purchase this audioconference to learn proven solutions to your patient flow problems and field-tested strategies for effective capacity management from fellow chief nursing officer Debbie Tedder, RN, MBA from the high volume Memorial Healthcare System in Florida, and patient flow experts Bud Pate and Dee Pete.
Specifically, our team of experts will help you:
- Finally learn practical flow solutions you can implement tomorrow.
- Learn about JCAHO's "no prisoners" approach to patient flow problems
- Learn an exciting new model for patient flow improvement that is the basis for quick and listing improvements.
- Planning a renovation or an addition? Learn how to accurately calculate your needed capacity based on improved systems.
- Take quick steps to decrease overall time to provider, increase patient satisfaction, and decrease left without being seen by building effective systems that impact lower acuity patients.
- Eliminate boarder and increase flow by locating the pain with the solution.
- Decrease diversions by building demand-driven care management systems.
TAKE A LOOK AT OUR AGENDA
- Introduction
- Reviewing the Agenda / Outcomes
- Why Flow Problems Persist
- Increasing Demand
- Aging population
- Lack of primary care
- Self-insured
- The “funnel” of storefront urgent care
- Decreasing Availability
- Old ways must change
- A New Model: Flow Problems in Context
- Walking through the model
- Four Emergency Department Flow Engines
- Demand Driven Triage
- Flexible Bed Placement
- Efficient Medical Screening
- Effective Discharge Plan
- Four Inpatient Flow Engines
- Demand Driven Admissions
- Effective Capacity Management
- Proactive Care Management
- Effective Discharge Processes
- Hospital Environment
- Supplier Support
- Human Systems
- Risk
- Physical Environment
- How many ED beds do you really need?
- How to deploy a fast track unit.
- Q&A
FEATURED SPEAKERS
Claude (Bud) Pate, REHS, is Practice Director of Clinical Operations Improvement for The Greeley Company, a division of HCPro, Inc. Prior to joining The Greeley Company, Bud spent fifteen years at Kaiser Permanente in Southern California. He was responsible for a wide-range of region-wide quality and compliance initiatives during his tenure at Kaiser in Southern California. Mr Pate led an improvement effort that took 100,000 visits out of Kaiser’s ED volumes. Mr. Pate has an active patient flow practice and has authored a number of articles and books. He has three books on emergency department flow and quality currently in print, as well as books on Six Sigma and approaches to JCAHO compliance. Mr. Pate is a regular presented at national conferences.
Derenda S. Pete, RN, MBA, is a nationally recognized health care facilitator and emergency services clinician with experience as a project director, senior consultant, health care administrator, and department manager. As a Managing Partner of InSight Advantage, LP, she helps institutions across the country address difficult operational issues. By combining her knowledge of best demonstrated practices with profound data analysis skills and practical clinical/operational expertise, Ms. Pete has guided her clients toward improved customer service and profitability. Ms. Pete is the co-creator of industry-leading departmental redesign software and review processes. In addition, she is the co-author of Quality Measurement: A Practical Guide for the Emergency Department and Solving Emergency Department Overcrowding: Successful Approaches to a Chronic Problem.
Debbie Tedder, RN, MBA, is Chief Operating Officer and Chief Nursing Officer for Memorial Regional Hospital, a 690-bed tertiary-care facility in Florida and the flagship hospital of Memorial Healthcare System, a public, non-profit hospital system in south Broward County. In her dual role, she tackles a number of responsibilities, including the supervision of nursing services, integration of clinical services and quality/regulatory compliance. Prior to joining Memorial, Mrs. Tedder worked as Chief Nursing Officer for Tenet Healthcare Corporation at Coral Gables Hospital.
WHO SHOULD LISTEN?
- Emergency department physicians, nurses and leaders
- JCAHO survey coordinators
- PI/QI directors
- CFOs, CEOs, CMOs, CNOs, COOs
- Case managers
- Physician advisors
- Members of the patient flow task force
- Hospital architects and planners
- Hospital facilities coordinators.
BONUS MATERIAL INCLUDED IN YOUR MATERIAL PACKET!
In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials and tools. These materials will be provided with PDF links.
Purchase a tape or CD of the program and listen when you can. It's a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
