Do you ever feel caught between a rock and a hard place when it comes to dealing with physicians and staff?
Whether preventing a clash between two staffers, trying to keep your doctors happy, or keeping the practice’s reputation and revenue on track—you’re the go-to person to keep the practice running smoothly.
Face your challenges head-on with the help of The Practice Administrator’s Complete Personnel Toolkit: A Guide to Collaborating with Physicians and Staff—a one-stop resource to guide you through the maze of personnel management.
Promote effective administrator-employee collaboration
In an easy-to-use binder format, this toolkit walks practice administrators through the many challenges of managing both physicians and staff. Gathered from renowned experts in practice management, it will help administrators with all facets of their personnel management, from hiring and firing to managing risk.
The Practice Administrator’s Complete Personnel Toolkit comes complete with a CD-ROM full of customizable forms, policies, and procedures you can adapt to meet your needs when working with your staff. And it offers advice on many personnel-related situations, including:
- recruitment
- retention
- staff and physician evaluation
- motivation
- conflict resolution
- termination
Who should buy this toolkit?
Physician practice administrators, office managers, physician leaders, managing physicians, CEOs, and physician executives.
Take a look at the Table of Contents:
- Chapter 1
Finding—and keeping—a top-notch staff - Chapter 2
Staff rules and regulations - Chapter 3
Staff behavior, motivation, and evaluation - Chapter 4
Resolving staff conflict - Chapter 5
Parting ways with staff - Chapter 6
Physician recruitment and retention - Chapter 7
Physician performance and motivation - Chapter 8
Physician conflict resolution and communication - Chapter 9
Supporting physicians - Chapter 10
Parting ways with physicians
About the contributing editors of The Practice Administrator’s Complete Personnel Toolkit
Marge McQuade, CMM, CMSCS, is a seasoned practice manager with more than 30 years of healthcare experience. Ms. McQuade has been a member of the Professional Association of Health Care Office Management since 1991. She is also the Professional Development Coordinator for the Professional Association of Healthcare Coding Specialists.
Robert Emmet Kenney, MD, PhD, was trained as a physiologist and an academic general internist. Dr. Kenney has worked in resident and physician education, academic, and private practice settings, and with managed care organizations. He strongly believes in and champions the use of information systems and technologies to improve the delivery of healthcare to individuals and populations. He shares the concerns of many experts regarding the state of healthcare delivery in the United States today, and favors sweeping changes in the office-based systems used to manage patients and deliver care.
Order today!
Increasing pay-for-performance initiatives and emerging consumer-directed healthcare will increase the need for vigilance in monitoring and improving physician and staff performance—don’t let your practice fall behind. Order your copy of The Practice Administrator’s Complete Personnel Toolkit today.
The HCPro 30-Day Money-Back Guarantee
Go ahead, try this toolkit out for 30 days! If it doesn’t make your life easier, simply send it back for a full refund. What do you have to lose? Order today!
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
