AUDIOCONFERENCE ON TAPE OR CD
Sponsored by Patient Access Resource Center
presented on October 11, 2006
Medical identity theft is increasing at an alarming rate. There are countless cases of multiple people, even family members, using the same insurance card. This kind of illegal activity can result in hundreds of thousands of dollars in lost revenue for the providers and damaged ties with insurers. Don't let this happen at your facility.
The odds are not in your favor:
99% of medical identity theft happens in the hospital emergency department, which means EVERY healthcare facility is at risk.
Safeguard your patient's identity to prevent and reduce lost revenue
Medical identity theft is a critical challenge facing patient access representatives and their managers. Healthcare facilities house vast amounts of confidential patient information but lack a sound verification system. Many do not require photo identification and even more are not equipped to electronically store images to verify that the patient standing in front of them is the actual person he or she claims to be and the insurance plan's beneficiary.
Comprehensive "how-to" steps and preventive measures
During this audioconference, you'll learn how to assess your medical identity theft risk, minimize your chances of data security breaches, and ensure that your patients' identity is safeguarded. Our speakers provide real-world tips, strategies, and tools to help you create a process workflow to help prevent identity theft before it happens and reduce the effect after it has happened.
You'll walk away from this critically important audioconference with:
- Practical tools for handling ID theft
- Policies and procedures for implementing a screening process
- Knowledge of the technological advances available to streamline processes
- Tips on how to sell your case to upper management
- And more!
PROGRAM AGENDA
- Introduction/ Overview
- Definition of identity theft
- How/when it occurs
- Statistics
- Checklist/Comprehensive "how-to" steps & preventive measures
- Preventive measures to catch it on the front end
- How to reduce its effect on the back end
- Impact across revenue cycle
- Financial impact on small/large facilities
- Photo ID identification
- Registration
- Sample policies
- Creating a process workflow
- How to correct identity theft
- Identify process according to individual facility
- Web sites, resources, info
- Steps to take to correct/report identity theft
- Moving forward: technological advances
- Technology - cameras, biometrics, etc
- How to get upper management to buy in
- Question and answer session
FACULTY
Donna K. Gilley, CCS, CCS-P, CPC, CPC-H, CCP, CHC, is the director of revenue cycle and regulatory compliance at LBMC Healthcare Group, LLC, in Brentwood, TN. She has more than 18 years experience in medical operations and financial consulting services and leads the firm's revenue cycle diagnostic assessment reviews covering patient access, medical records, and business office protocols.
Wynelle Paige, RHIA, CCP, is president of Compliance Advisory Coalition, is a healthcare professional with over 18 years experience in hospital and medical operations, HIM, corporate privacy, identity theft in a healthcare setting, Medicare regulatory compliance, HIPAA compliance consulting, procedural & diagnosis coding, and reimbursement methodology.
BONUS MATERIAL INCLUDED IN YOUR MATERIAL PACKET!
In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials and tools, as well as the following:
- Checklist of comprehensive "how-to" steps
- Sample policies
WHO SHOULD LISTEN?
- Radiology technologists
- PFS managers
- Managed care directors
- CFOs
- Compliance professionals
- Case management
- Practice administrators
Purchase a tape or CD of the program and listen when you can. It's a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
