HCM Marketplace

AUDIOCONFERENCE ON TAPE OR CD

Sponsored by www.briefingsjcaho.com

presented on December 19, 2006

Analyze your goals compliance with proven methods.

When it comes to complying with the JCAHO's National Patient Safety Goals (NPSGs), your organization needs as many foolproof methods for success as possible. JCAHO Standard PI.3.20 requires facilities to select at least one high-risk process for proactive risk assessment each year. One of the most successful techniques for assessing risk is failure modes and effect analysis (FMEA).

FMEA is a proven process accepted by the JCAHO as a way to analyze systems, find weaknesses and failures, and determine ways to improve those areas. This highly successful technique can be used to give your facility an accurate idea of how well you're meeting the JCAHO's NPSGs, and where you need to focus more attention. But, too often, hospitals shy away from employing these proven methods out of fear they may be too complex to learn.

Take the fear out of FMEA.

Listen to this audioconference, Using FMEA to Comply with the National Patient Safety Goals. This 90-minute program will serve as a primer on how hospitals can use FMEA techniques to identify ways to comply with the National Patient Safety Goals. In practical language, our speakers will explain the FMEA process and its value as it relates to the goals. You'll also hear real-world case studies from speakers who have already conducted FMEAs on goals such as suicide risk assessment and patient falls.

Purchase this audioconference to

• shift from a reactive patient safety orientation to a proactive one
• understand the why and how for doing a FMEA
• receive valuable sample tools and forms
• enhance communication of a multi-disciplinary team
• learn how the FMEA process can improve your organization's compliance with the NPSGs

PROGRAM AGENDA

1. Failure Modes & Effects Analysis (FMEA) process
   1. FMEA concepts
   2. Practical applications of using FMEA to improve performance with the NPSGs
2. Case study: Wayne Memorial Hospital
   1. Conducting an FMEA regarding fall prevention
      1. Methodology
      2. Findings
3. Case study
   1. Conducting an FMEA regarding patient suicide risk assessment
      1. Methodology
      2. Findings
4. Q&A

MEET OUR SPEAKERS

Glenn D. Krasker, MHSA, CHE, serves as president and CEO of Critical Management Solutions, a consulting firm based in Wilmington, DE. Mr. Krasker specializes in JCAHO survey readiness; the turnaround of organizations faced with significant accreditation, licensure, and Medicare certification challenges; and in medical error risk reduction. He has worked in the healthcare industry for more than 20 years, serving in executive capacities for urban teaching and community hospitals. Krasker also served as director of the Hospital Accreditation Program at the JCAHO, where he was responsible for the accreditation of more than 5,100 of the nation's hospitals. He has successfully coached many organizations through the process of regaining JCAHO accreditation, achieving continuous survey readiness, and the challenge of investigating medical errors.

Barbara Lewis Shelton, MBA-HCM, RNC, is the director of Organizational Performance Improvement and Patient Safety at Wayne Memorial Hospital, in Goldsboro, NC. Ms. Shelton is an RN with more than 30 years of healthcare leadership experience. For the past two and a half years, she has provided overall administrative direction for the performance improvement program throughout the organization to ensure adherence to legal, regulatory, and accreditation requirements and continual focus on improving patient outcomes. Shelton's past experience includes serving as Administrative Director of Clinical Operations for Women and Children's Services, Inpatient Surgical Services, and Critical Care, as well as being an expert witness for medical-legal case reviews. Since she entered the PI arena, her policy on "Security for Unannounced Surveyors" has been featured in HCPro's Briefings on Hospital Safety Regulatory Compliance Manual and her "Performance Improvement Prioritization Matrix" was featured in the HCPro newsletter, Quality Improvement Report.

INTENDED AUDIENCE

Patient safety officers, quality and risk managers, nurse managers, CNOs, nursing directors, occupational health officers, safety officers, VPs of clinical affairs, VPs of operations, COOs, CEOs, CFOs, HR managers, medical directors, and occupational health professionals.

PROGRAM MATERIALS AND BONUS TOOLS!

In addition to the expertise and advice presented during this audioconference, you also receive a slide presentation of the program materials along with BONUS tools to help aid you in the FMEA process. These include:

• Process Maps
• Failure Modes Table
• Hazard Analysis Severity Ranking
• Decision Tree
• Checklist

All materials are provided with PDF links to download.

Purchase a tape or CD of the program and listen when you can. It's a perfect training tool for new staff or a refresher for veteran staff.

• Audioconferences

• Other Quality/Patient Safety Products