Health information managers (HIM) have never had one easy-to-read, inclusive reference to help them manage the many and varied demands that fall on their shoulders. Until now.
The HIM Director’s Handbook is a comprehensive resource that gives HIM professionals—both veteran managers and those moving into a management role—the practical, hands-on guidance they need to succeed and balance the department’s daily activities.
This how-to handbook details everything the HIM director needs to know about the industry. The book draws on the experience of seasoned HIM expert Jean S. Clark, RHIA, and includes comprehensive coverage on such topics as
- process improvement and quality assurance
- ongoing records review and chart auditing
- coding productivity and quality
- documentation and forms in the medical record
- transcription
- managing the revenue cycle
- electronic health records
- policies and checklists
- HIPAA compliance
- compliance with The Joint Commission and the Centers for Medicare & Medicaid Services
You’ll find advice to manage topics such as:
- management and staffing including department budget, staff education and training, productivity standards, group meetings
- department and organization goals including organizational charts, flow charts for work processes, policy manual, strategic goals
- regulations and requirements including Joint Commission and CMS requirements, state licensing requirements, HIPAA references
- medical records including record retention guidelines, delinquent record processes, medical staff relations, paper record storage
- electronic health records including policies and productivity standards, scanning quality, legal health records
The problem-solving strategies and lessons in The HIM Director’s Handbook apply primarily to acute care settings; however professionals in ambulatory care, long-term care, and other settings will find this advice helpful and practical.
Wherever you are called on to be your organization’s champion of patient care records and documentation, you’ll find the helpful guidance you need in The HIM Director’s Handbook.
Meet the Author
Jean Smith Clark, RHIA, is the director of health information services at Roper St. Francis Health Services in Charleston, SC. She is a past president of the American Health Information Management Association (AHIMA), is AHIMA’s 2000 Distinguished Member, and the current vice president of the International Federation of Health Records Organizations (IFHRO). She is the author of five editions of Ongoing Records Review, five editions of Information Management: The Compliance Guide to JCAHO Standards, and contributing editor to Medical Records Briefing, all published by HCPro, Inc.
Take a look at the Table of Contents
Chapter 1: Organizing and Managing the Department and Productivity Standards
Chapter 2: Understanding The Joint Commission, Centers for Medicare & Medicaid Services, and Other Regulatory Organizations
Chapter 3: Improving the Revenue Cycle
Chapter 4: Managing Process Improvement and Quality Assurance
Chapter 5: Using the Medical Record as an Audit Tool
Chapter 6: Providing Training and Support for Coding Staff
Chapter 7: Managing Transcription Staff and Processes
Chapter 8: Training Staff on HIPAA Privacy Requirements
Chapter 9: Implementing Electronic Health Records
Chapter 10: Sample Forms and Policies
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