Root Cause Analysis (Audio Conference)

Root Cause Analysis

AUDIOCONFERENCE ON TAPE OR CD
Sponsored by the AHAP Conference

presented on April 19, 2007

Transform your RCA process into a powerful quality and patient safety improvement tool.

Start today! Purchase this audioconference and learn how to go beyond just satisfying a regulatory requirement to performing an RCA that fosters true improvement within your facility. Featuring expert advice and a case study from the field, this 90-minute program will help you perform an effective RCA—one that benefits your organization and causes positive change.

At the end of the program, you will be able to:

1. demonstrate how to increase leadership involvement in the cause analysis process and get better buy in for corrective actions
2. perform an RCA that benefits the organization using a simple step-by-step process
3. illustrate the importance of effective corrective actions and be able to evaluate if the RCA will deliver
4. state how to combine multiple RCAs into a common cause analysis

RCAs in action: Learn from a real life case study!

Hear a case study from The Children's Hospital of Philadelphia that will provide a ground-level view of the RCA process and recommendations on what problems to avoid. Most importantly, it’s advice straight from your peers working in the field! Implement their simple tips and strategies to maximize your facility's efficiency and increase patient safety.

BONUS TOOLS IN YOUR MATERIALS PACKET

In addition to the expertise and advice presented during this show, you'll also receive a slide presentation of the program materials along with helpful takeaway tools including:

• RCA tips & tricks handout
• RCA step-by-step process
• Common cause/significant event data base format
• Format for reporting analysis outcomes
• Sample flowchart of organization
• Ground rules
• Roles and responsibilities of team/subject matter experts
• Checklist of process and best practices
• Language of root cause analysis

These materials are provided with PDF links.

PROGRAM AGENDA

1. Make cause analysis a management tool and not just a regulatory response
2.   Are your RCAs causing positive change?
1. Making them more effective
2. Team selection
• Clearly defining roles and responsibilities
3. Pre-work, engagement, and building confidence
4. Senior leadership support
3. Step-by-step—Tips & tricks
   1. Treat this like a job
4. Evaluating the effectiveness of the corrective actions
1. Transitory
2. Permanent
3. Counter-productive
5. Looking at multiple RCAs to get the big picture
1. Meta analysis and common cause to fuel important changes within your organization
6. Q&A session                               

FEATURED SPEAKERS

Ken Rohde is a senior consultant for patient safety and process improvement for The Greeley Company in Marblehead, MA. He brings over 25 years of experience in quality management to his work with hospitals and medical centers across the country. Mr. Rohde's roles in performance improvement and project management make him uniquely qualified to assist medical staffs and hospital leaders develop solutions to their toughest challenges.

Annette Bollig, MSN, RN, is the director of the Center for Quality and Patient Safety at The Children's Hospital of Philadelphia. Ms. Bollig spent the first 25 years of her career in pediatric nursing, and has worked in quality improvement and patient safety for 12 years. For the past two years she has been the director for the Center for Quality and Patient Safety, and has worked with senior leadership and department staff to build a Root Cause Analysis program that is supported by leadership, visible, and positioned to ultimately reduce the chance that the next patient will be harmed.

Jeanette M. Teets, RN, MSN, CPNP. is the clinical process manager for the Center for Quality and Patient Safety at The Children's Hospital of Philadelphia. Ms. Teets is a certified pediatric nurse practitioner with 20 years of pediatric nursing experience. Currently, she works at The Children's Hospital of Philadelphia in the Center for Quality and Patient Safety as a Clinical Process manager working on the root cause analysis team. She was instrumental in establishing the format and methodology that is utilized at CHOP for conducting root cause analyses on serious events and near misses.

WHO SHOULD LISTEN?

Hospital risk and QA professionals; department leaders who need to support RCAs; CNOs; and CMOs

Purchase a tape or CD of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.

Publisher :  HCPro, Inc
 
Product Types :

• Audio Conferences

Departments :

• Other Quality/Patient Safety Products

ORDER CLASS: Q_04-19-2007
SOURCE CODE: EHCM