Teaching and Assessing Patient Safety in GME

AUDIOCONFERENCE ON TAPE, CD, OR AUDIO ARCHIVE

Sponsored by Residency Program Alert

presented on April 26, 2007

Superior team communication and patient safety training are the keys to success for every residency program. We know everyone makes mistakes, but in just 90 minutes, we can help you eliminate common errors, helping your residents increase productivity and reduce risk.

Improve communication and increase patient safety

Listen to Teaching and Assessing Patient Safety in GME: Teamwork, Communication, and Error Prevention. During this audioconference, our expert speakers discuss integrating patient safety techniques into a residency program, with an emphasis onteaching teamwork communication skills competencies to physicians-in-training. Let us help you properly train your new residents to practice the highest quality and safest care possible.

At the end of this intermediate audioconference, participants will

1. understand the different types of human error and how to address them
2. understand the complexity of healthcare and how to assess patient safety training
3. be able to implement specific team communication practices in residency programs to improve safety and reliability

AGENDA

• Why healthcare is so prone to error, how human beings make errors, and why
  • Complexity and human limit
  • Limitations on vigilance
• Teamwork communication in residency programs
  • Setting team expectations
  • Conflict management
  • Structured communication
• SBAR
• Readback/hearback
• Briefings and debriefings—effective to team behavior
• The importance of leadership engagement in team training
  • How to perform a briefing with the team
  • How to perform a debriefing with the team
  • Considerations within GME and residency programs
• Teach and assess teamwork
  • How patient safety relates to ACGME’s core competencies of communication skills, patient care, practice-based learning and improvement, and systems-based practice, etc.
  • Tools, tips, and advice for GME administrators
• Q&A session

NEW OPTION—AUDIO ARCHIVE

In addition to the regular participation options for HCPro audioconferences—live, audio tape, audio CD, or combination packages—we are pleased to offer a new option, an audio archive. Audio archive allows you to download the program and play it back at your convenience through your computer or MP3 player.

FACULTY

Jo Shapiro, MD, Senior Associate Director, GME for Brigham and Women’s and Massachusetts General Hospitals
Chief, Division of Otolaryngology in the Department of Surgery at Brigham and Women's Hospital in Boston
Dr. Shapiro is an associate professor of Otology and Laryngology at Harvard Medical School and serves as faculty member for the Harvard Leadership Development for Physicians and Scientists.

Allan S. Frankel, MD, Director of Patient Safety, Partners HealthCare in Boston.
Dr. Frankel trained in pediatric anesthesia at Boston Children's Hospital, practiced cardiac and general anesthesia at Boston's Beth Israel Hospital for 8 years, and then was in private practice for 14 years. Since 2000 his primary responsibilities have been teaching, developing, and implementing patient safety programs.

WHO SHOULD LISTEN?

Graduate Medical Education program directors, residency coordinators, designated institution officials, graduate medical education administrators, clinical teaching faculty, medical staff professionals, CEO, CFO, COO, residents, fellows

PROGRAM MATERIALS

Program materials are provided with PDF links. Purchase a tape, CD, or archived link of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.

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