AUDIOCONFERENCE ON TAPE, CD OR AUDIO ARCHIVE
sponsored by Quality Improvement Monitor
presented on April 30, 2007
Struggling with physician-to-physician handoffs? You're not alone.
Many hospitals continue to struggle with handoffs, particularly from one physician to another. Shorter resident hours are exacerbating the problem, and although The Joint Commission requires all hospitals to have a standardized process in place, there has been little guidance on how to implement this National Patient Safety Goal.
Handoff strategies that work AND meet Joint requirements!
Listen to two experts for a 90-minute audioconference. This program offers strategies and how-to advice for developing consistent handoff processes that meet Joint Commission requirements, especially now that the agency has released new FAQs on this challenging patient safety goal.
LEARNING OBJECTIVES
At the conclusion of this audioconference, participants will be able to:
- Determine which methods are most appropriate for exploring physician handoffs in their clinical settings
- Develop a standard process to optimize physician handoffs using a mapping methodology
- Create a checklist of critical patient and process information
- Design a strategy for dissemination and physician training
- Identify and overcome barriers to physician resistance
- Develop a plan to evaluate and monitor physician handoff protocols
Learn from real experts in the field!
Purchase today to learn from our presenters—who co-developed a Handoff Clinic—define what makes a "good" handoff, according to Joint Commission surveyor expectations. Learn where handoffs should take place, what information should be exchanged, and how they should be documented.
TAKE A LOOK AT OUR AGENDA
- Handoffs under increased scrutiny
- Model for creating and improving a standardized handoff protocol
- How to meet The Joint Commission requirements
- How to engage frontline people to help you
- Things to consider in forming your task force committee
- Skills and best practices
- Barriers to implementation
- Environmental
- Cultural
- Communication
- Q&A session
NEW PARTICIPATION OPTION
In addition to the regular participation options for HCPro audioconferences—live, audio tape, audio CD, or combination packages—we are pleased to offer a new option, an audio archive. Audio archive allows you to download the program and play it back at your convenience through your computer or MP3 player.
BONUS TOOLS INCLUDED IN YOUR MATERIALS PACKET!
Materials are provided with PDF links. In addition to the expertise and advice presented during this audioconference, you'll also receive these free bonus tools:
- Sample handoff checklist
- Post-call sign-out process for pediatrics
- Related articles and more!
FEATURED SPEAKERS
Vineet Arora, MD, MA, is an assistant dean at the Pritzker School of Medicine and associate program director for the Internal Medicine Residency at the University of Chicago. Dr. Arora earned her medical degree from Washington University in St. Louis, MO, and a master's degree in public policy from the University of Chicago Irving B. Harris School of Public Policy Studies. In her current roles, she is responsible for incorporating innovative educational and systems initiatives to improve student and resident education while improving patient care.
Julie K. Johnson, M.S.P.H., Ph.D., is an assistant professor of medicine at the University of Chicago and the director of research for the American Board of Medical Specialties (ABMS) in Evanston, IL. Dr. Johnson's interests involve building a series of collaborative relationships around improving the safety and quality of healthcare through teaching, research, and clinical improvement. As the director of research at the ABMS, Dr. Johnson is co-leading a project to design and develop a web-based patient safety education and improvement module that will be used by practicing physicians from all 24 medical specialty boards for maintenance of certification.
Together, Dr. Arora and Dr. Johnson co-developed a "Handoff Clinic" that aims to help residency programs develop standardized methods for hand-offs and have served as core faculty for the Illinois Hospital Association's Patient Safety Learning Collaborative on Handoffs, working with 26 area hospitals."Their work studying and improving handoffs has been featured at numerous national conferences and has appeared in the Joint Commission Journal of Quality and Safety and Quality and Safety in Healthcare.
Purchase a tape, CD, or audio archive of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
