HCM Marketplace

Save big when you order two of HCPro's best quality and patient safety resources
Due to the competitive nature of healthcare, organizations are searching high and low for anything that will give them the upper hand and keep patients from taking their business to the facility down the block.

This search has resulted in a great deal of out-of-the-box thinking, with the true innovators combing other industries for their best practices and applying them to healthcare. Fortunately for you, someone else has done all the thinking for you and provided the resources to keep your organization on the cutting edge of quality and patient safety.

HCPro is pleased to offer the Quality Improvement Toolkit, a package that includes two books: Applying Quality Methodologies to Improve Healthcare: Six Sigma, Lean Thinking, Balanced Scorecard, and More, based on the best quality practices in the corporate world; and Crew Resource Management: The Flightplan for Lasting Change in Patient Safety, which spotlights a communication technique developed for the airline industry and perfected for healthcare.

You’d have to pay nearly $200 to buy these books separately. But when you order the Quality Improvement Toolkit, you’ll save $49. You’ll pay just $149 and the rewards you reap from these outstanding resources will pay for this toolkit hundreds of times over.

Take your quality and patient safety to new heights
Applying Quality Methodologies to Improve Healthcare will arm you with the knowledge you need to determine whether a change in your current approach to quality improvement is necessary. It will also provide you with the definitions and explanations that will help you navigate the litany of related terms and techniques.

In 200 clear and concise pages, Applying Quality Methodologies to Improve Healthcare

• describes the quality programs that are being marketed to healthcare, including Six Sigma, Lean Thinking, Balanced Scorecard, ISO, and more
• illustrates the best practices that can be extracted from several of the quality programs and demonstrates how they have been successfully applied to improve healthcare performance
• discusses the true key to successful quality improvement: effective leadership

After reading this book, you’ll be able to

• define quality programs and choose which elements can help your organizations’ goals
• mine your organization’s business plan for goals
• develop teams to jump start quality initiatives and achieve goals
• garner leadership buy-in

Your patient safety program is cleared for takeoff
Crew Resource Management: The Flightplan for Lasting Change in Patient Safety is your step-by-step guide to implementing a healthcare-specific crew resource management (CRM) program.

This vital resource teaches you to train your staff in the CRM methodology while providing all the safety tools necessary for implementation.

The CRM model was founded to decrease negative outcomes in the airline industry and has since been used successfully in a variety of sectors, including nuclear powered submarines, nuclear power plants, chemical manufacturing plants, and seaborne commercial shipping lines.

Our unique team of aviation and healthcare expert authors—F. Andrew Gaffney, MD, Rhea Seddon, MD, and Captain Stephen W. Harden—have come together to help your organization

• increase patient safety and turnaround time
• improve communication within staff and among departments
• gain leadership buy-in
• decrease negative outcomes and achieve overall improvement

The HCPro risk-free, money-back guarantee
If you are not satisfied with these outstanding resources for any reason, simply return them within 30 days for a prompt, polite, 100% refund—no questions asked.

• Books

• Other Quality/Patient Safety Products