AUDIOCONFERENCE ON CD OR AUDIO ARCHIVE
Sponsored by Managing Documentation Risk:
A Guide for Nurse Managers, Second Edition
presented on October 11, 2007
As a nurse, documentation may be the least favorite part of your job—but it's also one of the most important aspects. Incomplete or improper documentation poses huge legal and compliance threats, including citations from state, federal, and Joint Commission surveyors. More importantly, accurate documentation is an essential part of providing safe and reliable patient care. But how do you ensure thorough and correct documentation?
Learn documentation strategies to raise your standard of care
Whether your facility uses paper documentation, electronic documentation, or a combination of the two, discover the basic tools and strategies you can use to avoid risks and ensure proper reimbursement.
Listen to HCPro's Nursing Documentation: Improve practices to stay compliant and raise the standard of care. During this 90-minute audioconference, expert speakers, Patricia A. Duclos-Miller, MS, RN, CNA, BC, and Dianne Ditmer, PhD, RN, CFN, CRM, DABFN, FACFE, will outline the legal, regulatory, and quality risks of documentation, and the fundamental ways you can eliminate them regardless of your current documentation system. They also provide tips to help you avoid common documentation pitfalls, sample forms and techniques for monitoring documentation, and strategies to keep staff motivated and dedicated to documentation guidelines.
BONUS TOOLS
In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials and these valuable tools:
- Sample run chart
- Example of audit tool for adverse events
- Figure 8.8, "Nursing Department—Medical record audit" from HCPro's book, Managing Documentation Risk: Tools for Nurse Managers, Second Edition
These materials are provided with PDF links.
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LEARNING OBJECTIVES
At the conclusion of this program, you'll be able to:
- Discuss the purpose of documentation
- Identify the legal, regulatory, and quality implications of documentation
- Utilize auditing systems for documentation
- Recognize day-to-day documentation errors and ways to avoid them
- Motivate staff to follow the do's and don'ts of documentation
AGENDA
- Purpose of nursing documentation
- Fundamental elements
- Various forms of documentation
- Implications of documentation
- Legal guidelines
- Regulatory compliance and reimbursement
- Quality of care
- Auditing systems
- Practical tools and forms
- Staff education
- How to translate the data
- Techniques for motivating staff
- Case studies: handling documentation errors
- Strategies for day-to-day success
- Motivate staff to follow the dos and don'ts of documentation
- Tips for electronic health records (EHR)
A live question & answer session will follow the presentation.
FACULTY
Patricia A. Duclos-Miller, MS, RN, CNA, BC, is currently a full-time associate professor in nursing at Capital Community College in Hartford, CT. Additionally, she is a senior consultant for the Kelsco Consulting Group in Chesire, CT, a special lecturer for the University of Connecticut's management in nursing graduate program, and a Clinical QI Analyst at Bristol Hospital, CT. Duclos-Miller is a registered nurse, board certified by the American Nurses Credentialing Center (ANCC) in nursing administration. During her 33 years in nursing, she has been a director for quality improvement, director of nursing in acute, home health and long-term care settings in addition to being a staff nurse in the specialties of medical-surgical, mother-baby and neonatal intensive care nursing.
Dianne Ditmer, PhD, RN, CFN, CRM, DABFN, FACFE, is a clinical nurse educator and certified forensic nurse with a background in risk management and emergency nursing. Her clinical training and certifications include a concentration in risk management and medical error investigation. As a member of the risk management team, Ditmer worked closely with legal council and healthcare professionals to investigate medical malpractice claims, negotiate settlements, and prepare for trial. She assisted in the development and implementation of risk management protocols and risk identification strategies for Kettering Medical Center in Kettering, OH. As a clinical educator, Dr. Ditmer collaborates with multidisciplinary healthcare professionals to reduce medical errors through risk identification and process improvement.
WHO SHOULD LISTEN?
Nurse managers, directors of nursing, chief nursing officers (CNOs), VPs of nursing, nursing home administrators, HR directors, staff educators, staff development, quality professionals, risk managers and staff nurses.
NEW PURCHASE OPTION: Audio Archive
In addition to the regular purchase options for HCPro audioconferences, we are pleased to offer a new audio archive option. An audio archive allows you to download the program and play it back at your convenience on your computer or MP3 player.
Purchase a CD or audio archive of the program and listen when you can. It's a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
