AUDIOCONFERENCE ON TAPE, CD OR AUDIO ARCHIVE
Sponsored by the Patient Access Resource Center (PARC)
presented on September 25, 2007
Due to tremendous audience response, HCPro is offering a replay of "The New Important Message from Medicare Regulation: Simplify your Process and Ensure Compliance." The show is updated with content on the HINN 12, CMS updates, and live expert analysis from HCPro’s Medicare regulatory specialist.
Is your response to Medicare's new Important Message requirement appropriate?
CMS’ Important Message from Medicare and Notification of Hospital Discharge Appeal Rights went into effect on July 1. The beefed-up rule requires your facility to issue inpatients two notices: one at admission and again at discharge; and educate patients about their rights. You’re also required to obtain a patient’s signature of acknowledgement and be able to demonstrate compliance.
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Is your facility prepared? Who will issue the first notice of discharge? Who will issue the second notice of discharge? Where will you house the proper paperwork to ensure proof of compliance? And how will you train your staff to deliver these messages?
Listen to HCPro for a replay of The New Important Message from Medicare Regulation: Simplify your Process and Ensure Compliance—originally broadcast on July 24. This 90-minute audioconference will feature content from the first show, as well as an update on HINN 12, the other half of the Important Message picture, regarding a patient's financial liability for non-covered services. You'll also receive CMS updates from the last two months, additional website resources, and information and analysis from Kimberly Anderwood Hoy, JD, CPC, HCPro's Medicare regulatory specialist.
At the end of this audioconference, you will be able to:
- Clearly understand the requirements/consequences of Medicare's "Notification of Hospital Discharge Appeal Rights"
- Economize your process for issuing both notices, obtaining a patient's signature and storing the appropriate documents
- Prepare your facility for an appeal
- Explain the process to patients and their families, and educate your staff
AGENDA
- CMS final rule: Notification of hospital discharge appeal rights (CMS-4105-F)
- Affected hospitals/beneficiaries
- Delivery requirements: Initial copy of the IM
- Delivery requirements: Follow-up copy of the IM
- Quality improvement organization (QIO) review
- The role of representatives
- Notice of discharge and Medicare appeal rights and hospital-issued notice of noncoverage
- Case study - Memorial Hospital
- Big picture compliance strategizing
- Developing a plan of delivery for both notices
- Education and training modules
- HINN 12 Update – NEW!
- Q & A with Kimberly Anderwood Hoy, JD, CPC—NEW!
BONUS TOOLS
In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials and these valuable tools:
- Process flow to illustrate how providers can comply without significant staff burden
- Training tools to educate staff how to deliver the message and properly inform patients about their rights
- Important Message delivery flow chart
- Websites for reference/information on the final rule and FAQs—NEW!
- Care management documentation form
- QIO handout containing discharge appeal information
These materials are provided with PDF links.
MEET THE SPEAKERS
Christine L. Stottlemyer, CPAM, Director of Patient Accounting for Memorial Hospital in York, PA. Stottlemyer has over 25 years of hospital receivable management experience. In addition to her work at Memorial Hospital, she is the Chairman of the Board of the Keystone Chapter of the American Association of Healthcare Administrative Management (AAHAM).
Marilyn A. Hake, RN CCM, Manager of Care Management for Memorial Hospital of York, PA. Hale possesses over 35 years of nursing experience with her focus for the past 12 years in disease and care management. She is a member of the Case Management Society of America and the Chesapeake Bay Chapter.
Tony Culotta, Director, CMS Medicare Enrollment and Appeals Group. Culotta’s group is responsible for all Medicare enrollment and appeals policy under original Medicare, the Medicare Advantage program, and the new Part D prescription drug program. The group directs all Medicare appeals operations, including the Medicare managed care and Part D appeals contractor.
Kimberly Anderwood Hoy, JD, CPC, Hoy is the Director of Medicare and Compliance for HCPro, Inc, Prior to joining HCPro, she was the lead instructor for HRAI's Medicare Boot Camp® - Hospital Version. Hoy has served as a Compliance Officer and In House Legal Counsel for hospitals and has developed and implemented corporate-wide compliance programs for two hospitals.
WHO SHOULD LISTEN?
- Case managers
- PFS managers
- Patient access managers
- Nurses
- Compliance officers
- Patient account managers
NEW PURCHASE OPTION: Audio Archive
In addition to the regular purchase options for HCPro audioconferences, audio tape or audio CD, we are pleased to offer a new option, an audio archive. An audio archive allows you to download the program and play it back at your convenience on your computer or MP3 player. Purchase a tape, CD, or audio archive of the program and listen when you can.
Purchase a tape, CD, or audio archive of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
