Measuring Hospitalist ROI

WEBCAST ON CD

In partnership with SHM
presented on October 31, 2007

SHM members save 20%

Purchasers receive a series of white papers from the Society of Hospital Medicine's (SHM) Benchmarks Committee. Read on for details.

How do you assess and demonstrate the value of your program?

Listen to HCPro and SHM for Measuring Hospitalist ROI: Demonstrate the value of your program, and get the tools you need to monitor performance for and establish the return on investment (ROI) of your hospitalist program.

Is your hospitalist program worth the investment?

Data from the SHM indicates that 97% of hospitalist programs require significant financial support from hospitals or medical groups to succeed.  More and more facilities require clear evidence that their hospitalist program is worth this investment. 

Improve program performance by defining the right goals and metrics.

This Webcast provides clear instructions on measuring and reporting your hospitalist program's ROI.  It will also help you establish goals and steps toward program improvement, and overcome quality and utilization challenges.

At the end of this program, you will be able to:

1. Identify the quantitative financial factors that contribute to hospitalist ROI, including length-of-stay reduction, increased throughput, fewer denied days, DRG cost containment, and pay-for-performance programs
2. Identify qualitative factors that contribute to hospitalist ROI, including primary care provider, specialist, and nurse satisfaction; reduced readmissions; and increased quality of care
3. List the “top 10 ” performance metrics that hospitalist programs should measure
4. Explain how to collect and report the data for each of the 10 performance metrics, including the development of a hospitalist dashboard

TAKE A LOOK AT OUR AGENDA

1. A statistical overview of hospital medicine 2007
1. The growth and impact of hospital medicine
2. Characteristics of hospitalists and hospital medicine groups
3. How hospital medicine groups are organized
4. The top concerns of hospitalist leaders
2. How to achieve a ROI on hospitalist programs
1. Why hospital medicine groups need financial support
2. Factors that contribute to ROI for first generation programs – length-of-stay reduction, improving the practices of primary care providers and specialists, better inpatient workflow
3. Factors that contribute to ROI for state-of-the art programs: DRG management, pay-for-performance, reduced readmissions, fewer avoidable delays
4. ROI calculations and case examples
3. Measuring hospitalist performance: Metrics, reports, and dashboards
   1. The top 10 performance metrics that hospitalists should be monitoring
   2. For each metric -- why it is important, data sources, unique measurement and analysis considerations, how to use the data
   3. Sample reporting formats
   4. Putting it all together in a summary dashboard
4. Q & A

Note: Purchasers should already have a basic understanding of the history, current status, financial status, roles, and responsibilities of their organization's hospitalist program.

SPECIAL OFFER: HOSPITALIST WHITE PAPERS
Hospitalists must defend the support dollars that they are paid by hospitals; they need to demonstrate the value they add beyond the direct care of patients. To help address this, the SHM Benchmarks Committee has published a series of papers that supplement the SHM monthly publication, The Hospitalist. These papers address the key benefits provided by hospitalist programs to hospitals, other physicians, and other stakeholders and describe the metrics that are vital to measuring hospitalist performance. You can download this outstanding research for free when you purchase this Webcast.

FEATURED SPEAKERS

Joseph A. Miller is the senior vice president for SHM. In this role, Mr. Miller oversees aspects of membership, marketing, data management, Web services, finance, and business operations. He oversees SHM's Practice Management course and bi-annual survey. Mr. Miller also does part-time hospitalist consulting with Northeast Hospitalist Consulting. He has over 30 years of management, consulting, and market research experience with healthcare organizations.

Robert Bessler, MD, is president and CEO of Sound Inpatient Physicians (SIP). By focusing on patients as the greatest concern and the SIP hospitalist as the greatest asset, Dr. Bessler has been able to build one of the most successful hospitalist companies in the country delivering superior results to both patients and hospitals.

Leslie Flores, MHA, is a partner in Nelson/Flores Associates, LLC, a consulting practice that specializes in helping clients build new and enhance existing hospital medicine programs. Since 1999 Ms. Flores has provided management consulting, training, and leadership development services for hospitals, physician groups, and other healthcare organizations. She serves on SHM's Benchmarks Committee and as course director for the SHM Coding course.

WHO SHOULD LISTEN?

Hospital chief medical officers, department heads of internal medicine, VPs/directors of physician affairs, medical directors and administrators of hospitalist programs, CEOs and CFOs, hospitalists, consultants, chief nursing officers, health plan executives

YOUR MATERIALS PACKET

In addition to the expertise and advice presented during this Webcast, you'll also receive a slide presentation of the program materials and take-home items, including downloadable, valuable white paper research. These materials are provided with PDF links.

PROGRAM MATERIALS

You will receive program slides, and other materials that you can print and distribute to all of your peers at your location.

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