HCM Marketplace

LIVE AUDIOCONFERENCE

Sponsored by Credentialing and Privileging Desktop Reference

Thursday, January 8, 2007
1:00-2:30 p.m. (Eastern)
12:00-1:30 p.m. (Central)
11:00-12:30 p.m. (Mountain)
10:00-11:30 a.m. (Pacific)

Do you find yourself with limited resources, and yet still under pressure for rapid yet accurate primary source verifications?

At initial credentialing and reappointment, most MSPs are under pressure to conduct primary source verifications (PSV) with limited resources and tight deadlines. This can make it difficult to gather the data you truly need to help the credentials committee assess a candidate which can lead to liability for negligent credentialing and associations with disruptive doctors.

Assure patient safety and regulatory compliance with a process that is fast and accurate!

Join HCPro on Tuesday, January 8, for End Verification Requirement Headaches: Use technology and legal precedent to collect “just right” data, and learn essential skills and data collection methods to streamline your primary source verification process:

• Identify what it is you are attempting to learn about a candidate and the best method to capture that data
• Translate the ambiguous criteria set by medical staff leaders and regulatory standards and put it into practice in the MSO
• Collaborate with the credentials committee to implement more useful PSV procedures
• Decide how far back to go when conducting PSV and create letters tailored for your needs
• Use technology to expedite the process and use recent legal cases as your guiding light during verifications
• Learn how to deal with special circumstances

CHECK OUT THE AGENDA

1. The Joint Commission and National Committee for Quality Assurance (NCQA) standards
1. What to verify
2. Best practices to access the data
1. Clarify who, what, where, how
2. Verify online v. offline work
3. Timely submission of reappointments
4. Collection of quality data at time of initial/reappointments
3. Challenges and pitfalls
1. References
2. Professional liability history
3. Foreign training
4. Sanction verifications
5. Appreciation of credentialing role and why it’s required
4. Live Q&A

LEARNING OBJECTIVES

At the end of the program, participants will be able to:

1. Implement best practices for primary source verification at your facility
2. Recognize how to overcome the challenges to obtain accurate information
3. Identify The Joint Commission verification standards
4. Identify what needs to be verified to protect the hospital from being sued for liability

Note: Participants should already understand basic credentialing processes and procedures

SPECIAL OFFER

Participants will also receive a verification requirements toolkit that includes:

• List of web site resources for retrieving difficult information
• Primary source verification web site listings
• Sample forms and policies

These tools will be delivered with your materials packet prior to the live event.

MEET THE SPEAKERS
Bruce D. Armon, Esq., is a partner in Saul Ewing's Business Department, Philadelphia office, and chair of the Life Science’s Practice Group. He concentrates his practice in corporate healthcare law. Armon advises health care providers in a variety of statutory, compliance, contractual and regulatory matters, giving him a unique perspective in how to address client needs and objectives.

Genni Koser, CPMSM, CPCS, has served as supervisor of CVO Operations at BJC Health Care since 1998. Having worked for BJC since 1980, Koser’s credentialing experience began in 1987 when she joined Christian Hospital Northeast-Northwest Medical Staff Office. She has also served as president of the greater St. Louis area chapter of the Missouri Association of Medical Staff Services, and is now president elect of the Missouri Association of Medical Staff Services.

Kathy A. Remlinger, CPMSM, has been a medical staff coordinator at Penn State Milton S. Hershey Medical Center since 1997. She has worked in the healthcare field for over 20 years. Remlinger currently manages an MSO which supports the credentialing of over 800 physician and allied health providers. She has also held various roles in the Pennsylvania Association of Medical Staff Services including secretary and president elect, and is currently serving as president through June 2008.

CONTINUING EDUCATION
This program is pending approval by the National Association Medical Staff Services for 1.5 continuing education unit(s). Accreditation of this educational program in no way implies endorsement or sponsorship by NAMSS.

WHO SHOULD LISTEN?
Medical staff coordinators, MSPs, medical staff leaders, credentialing coordinators, credentials committee members/chairs

NEW PARTICIPATION OPTION
In addition to the regular participation options for HCPro audioconferences—live, audio CD, or combination packages—we are pleased to offer a new option, an audio archive. Audio archive allows you to download the program and play it back at your convenience through your computer or MP3 player.

DIAL IN TOLL-FREE!
You can call in toll-free to our live audioconferences. This added benefit means you can save on long-distance charges and receive even more value from this important program! Details on how to call will be sent to you via e-mail with your materials package.

CAN'T LISTEN LIVE?
No problem. Purchase a CD or audio archive of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff. CD and audio archive orders will be fulfilled after the date of the live program.

PLEASE NOTE
Participation in the call is just $269 per site and allows access to ONE phone line for an unlimited number of people to listen. All materials must be retrieved from the Internet. Live orders are assessed a $5 processing fee. CD and combo orders are charged $18 for shipping and handling.

Audioconference materials will be delivered via e-mail approximately four days prior to the program and again on the day before the program.

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