AUDIOCONFERENCE ON CD OR AUDIO ARCHIVE
Sponsored by BOJ Extra
Presented on January 10, 2008
You will get RFIs. Which RFIs should be clarified? All of them.
Our speakers are in hospitals every day and will use that first-hand experience to provide exclusive insight into the top Joint Commission RFIs, as well as the tools and information you’ll need for successful clarifications.
At the 2008 Executive Briefings, Joint Commission officials made it clear that their organization encourages hospitals to clarify RFIs – don’t skip this critical process for fear of rocking the boat. If you are unable to clarify an issue, your facility must devise a simple and effective approach to correct that issue. The challenge? You only have 45 days to do so.
The number of RFIs your hospital receives will help determine when you’ll next see The Joint Commission’s surveyors in 2008 and beyond. It is absolutely critical that you are able to reduce your number of RFIs by following the Joint Commission’s clarification process.
Our expert speakers explain this important information and more during this 90-minute audioconference,Top RFIs for 2007 & Beyond: An inside look at successful clarifications.
Also, as part of the accompanying materials, you will receive a copy of the results of a recent survey of your peers about their most common RFIs and clarification results.
TAKE A LOOK AT OUR AGENDA
- What should be clarified; what should be corrected
- A look at the most common and troubling RFIs in 2007
- Preparing for clarifications and corrections during the survey
- Analyzing and acting on the preliminary and final reports
- Special circumstance: Conditional or preliminary denial of accreditation
- Clarifying and correcting A, B, and C Elements of Performance
BONUS TOOLS INCLUDED IN YOUR MATERIALS PACKET
In addition to the expertise and advice presented during this audioconference, you'll also receive
- Spreadsheet templates for auditing common category C findings, such as reassessment of pain and unapproved abbreviations
- Examples of successful clarifications for all categories of findings
- Tips on constructing measures of success
- Simple approaches to correcting issues without paining yourself into a corner.
These materials are provided prior with PDF links.
LEARNING OBJECTIVES
At the end of this program you will be able to:
- Understand adverse action survey decisions, types and time frames for response
- Learn what can be done before and during the survey visit to position the hospital for successful clarifications
- Understand the differences in the clarification approach for C, B and A elements of performance
- Learn how to craft meaningful measures of success and evidence of standard compliance plans
- Learn when to clarify and when to correct requirements for improvement
WHO SHOULD LISTEN
Accreditation professionals / managers, Joint Commission survey coordinators, risk managers, patient safety officers, nursing managers
MEET THE SPEAKERS
Bud Pate, REHS, is Practice Director of West Coast Operations for The Greeley Company, a division of HCPro, Inc. Prior to joining The Greeley Company, he spent fifteen years with Los Angeles County, where he supervised all CMS certification and DHS licensing activities related to hospitals and other health care settings. After leaving the County, Pate spent fifteen years at Kaiser Permanente. While at Kaiser, he was responsible for a wide-range of region-wide quality and compliance initiatives during his tenure at Kaiser in Southern California.
Lisa Eddy, RN, CPHQ, is a consultant for The Greeley Company, a division of HCPro, Inc. Eddy applies her management and nursing experiences with medical facilities and staffs to develop solutions to their toughest problems. She has particular expertise in Joint Commission and AOA accreditation and CMS surveys, and has consulted in the areas of NCQA and URAC accreditation, correction plans for regulatory body deficiencies and Joint Commission requirements, credentialing, quality structure and redesign, healthcare leadership, performance improvement, healthcare education, quality management, performance improvement, medical staff compliance, and patient care operations. She is certified in professional healthcare quality through NAHQ.
Purchase a CD or audio archive of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
