AUDIOCONFERENCE ON CD OR AUDIO ARCHIVE
Sponsored by Survey Prep Essentials CD and The Joint Commission Mock Survey Made Simple 2008
presented on February 5, 2008
Build readiness into your day-to-day operations
Joint Commission surveyors have just arrived at your hospital! If these words put a knot in your stomach, this audioconference is for you. The Joint Commission’s unannounced survey is a challenge for any healthcare organization—but if your facility has survey preparedness built into its daily processes, your results can dramatically improve.
Listen to this important audioconference to learn what you can do to be thoroughly prepared on survey day—and what surveyors are really looking for. T
This presentation guides you through the process of creating a core-group approach to keep everyone focused and prepared on survey day.
Our expert speakers tell you what you need to do before, during, and after a survey to ensure success and boost patient safety. You’ll get valuable advice on how to organize your program, get staff members on board, conduct tracers and mock surveys, and designate and prepare strong leaders. You will also learn how to effectively share your results with staff and use your results to improve for your next survey. Both of our expert speakers were instrumental in their hospitals’ recent successful surveys—and they will share some insider tips and advice you can incorporate into your own program right away!
AGENDA TO INCLUDE
- Approach to staying survey ready
- How to organize your facility
- Getting everyone on board
- Communication strategy
- Utilizing a core group approach
- Tips for success
- Tracers and mock surveys
- Preparing leadership
- Setting up a survey notification system
- Post-survey actions
- Survey success and Lessons Learned
- Opportunities for improvement
- Sharing the results with staff
- How to use the information gathered during the survey process
- Q & A
LEARNING OBJECTIVES
By the end of the program you'll be able to
- Implement techniques to be prepared for your survey
- Designing and establish a process to build hospitalwide continuous survey preparedness
- Understand what Joint Commission surveyors will be looking for during your survey—and how to provide they need
BONUS TOOLS INCLUDED IN YOUR MATERIALS PACKET
In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials and
- Survey readiness posters on labeling medications and universal protocol
- Handouts to help track and trend survey issues
These materials are provided with PDF links.
MEET THE SPEAKERS
Jodi L. Eisenberg, MHA, CPMSM, CPHQ, is Program Manager, Accreditation and Clinical Compliance at Northwestern Memorial Hospital in Chicago, Illinois. Jodi is responsible for leading the full range of Joint Commission and other accreditation and regulatory compliance activities, including organization of continuous compliance activities for Joint Commission and other regulatory agencies. Additionally, Jodi serves as an editorial advisor for Briefings on The Joint Commission, published by HCPro, Inc.
Lisa Kulp is the Accreditation Specialist at Grant Medical Center (OhioHealth) in Columbus, Ohio. During her tenure at Grant Medical Center, Lisa has been involved with Joint Commission surveys in a variety of roles since 1995. To prepare for the upcoming unannounced Joint Commission survey that was anticipated in 2007, Lisa led Grant Medical Center’s accreditation committee to make sure the hospital was prepared and constantly in the “stay-ready” mode. In May, 2007, Grant had one of its most successful Joint Commission surveys in several years, receiving many compliments from the surveyors.
WHO SHOULD LISTEN
Survey coordinators, quality improvement directors/managers, patient safety officers, directors of nursing
Purchase a CD or audio archive of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
