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Preparing your registration staff now will save your hospital time and money later

Train your team about timely, compliant delivery of the ABN, the Important Message from Medicare, and the MSP questionnaire...DVD now includes coverage of the new ABN issued in March 2008!

Proper presentation of the Advance Beneficiary Notice of Noncoverage, the Important Message from Medicare, and the Medicare as Secondary Payer questionnaire will provide your hospital with the best opportunity to ensure accurate reimbursement from Medicare. Registration staff must understand the basics of each Medicare rule and how they are used to deliver the necessary paperwork to the patient during the admission process and ensure proper billing. Remember, compliant best practices must begin at the time of registration!

Through entertaining and realistic scenarios, Medicare Compliance for Patient Access Staff will ensure that your staff members:

• Receive comprehensive training in less than 20 minutes
• Understand their responsibilities by watching wrong-way/right-way scenarios
• Deliver each standard with ease and confidence using custom-made tools

Your training video package also includes a CD-ROM with scripts and tools you can use to enhance your training program. The CD-ROM also features a 10-question quiz to reinforce learning objectives and key concepts, as well as a FAQ special report that can’t be found anywhere else

Give your staff the tools to communicate the right message at the right time to Medicare patients: Ensure CMS compliance and avoid costly appeals with Medicare Compliance for Patient Access Staff.

Medicare Compliance for Patient Access Staffis brought to you by the Patient Access Resource Center (PARC), a comprehensive online site that allows you to network with your peers; effectively train staff members in such areas as up-front collections and self-pay accounts; and increase communication within your department. Additionally, PARC members save 20% off valuable finance and patient access books, videos, audioconferences, and newsletters. Visit www.accessresourcecenter.com to learn how to become a PARC member and put this exciting online resource to work for your organization.

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