Make FMEA Work for You: Reduce Risk and Improve Patient Safety

AUDIOCONFERENCE ON CD OR AUDIO ARCHIVE

Sponsored byFailure Modes and Effects Analysis: Templates and Tools to Improve Patient Safety

presented on March 6, 2008

Are you really benefiting from your FMEAs?

A failure modes and effects analysis (FMEA) is meant to prevent problems before they occur—and must bring positive changes to your facility. Are you missing the opportunity to translate FMEA results into real and measurable action?

Improve patient safety and change the way your facility thinks about FMEAs

Reduce the risk in your processes by using FMEAs as a real tool that benefits your organization. Joint Commission accredited hospitals must complete one FMEA to maintain accreditation. Instead of viewing completion of an FMEA as a requirement, learn how to see FMEAs as a constructive way to change hospital processes. HCPro’s expert speakers provide tools as well as real-world examples during this 90-minute audioconference.

Kenneth Rohde and Sharon Petersen will walk you through assembling the best FMEA team to make your scoring more effective. Not only will you learn the most effective ways to implement your results, but you’ll learn methods to keep your recommendations and findings alive long after you receive your score. Plus, you’ll hear tips on how to make changes even if your organization faces budgetary and staffing setbacks.

TAKE A LOOK AT THE AGENDA

1. Significance of an FMEA
   1. Prioritizing risks
   2. Allocating resources
2. Why use FMEAs for performance improvement and the management tool kit
   1. Management tool
   2. Understand the “risk” in your processes
3. How Oconee uses FMEAs
   1. Volume
   2. Recent FMEAs
   3. Selecting targets
   4. Management support
4. Step-by-step FMEA process
   1. Objectives of the process
   2. Determining / ranking failure modes
   3. Scoring for severity, occurrence, and detectability
   4. Calculating the RPN
   5. Where to focus your time and resources
   6. Developing corrective actions
   7. VA / HFMEA
5. Keeping it practical: Tips from Oconee to make FMEAs work
   1. Selecting the team
   2. How many people, how long
   3. Advance work before the team meets
   4. Building comfort with scoring
6. Taking your FMEA to the next level
   1. Tips and tricks to make your FMEA scoring more effective
   2. Benefits of shaping and sharing failure mode charts
7. No partial credit: FMEAs have to make positive change
   1. Designing effective corrective actions
   2. Getting it done
8. Practical follow-up tips
   1. Assigning action teams
   2. Getting management buy-in
   3. Presenting results
   4. Making sure results cause change
   5. Sharing with regulators

A question and answer session follows the program

LEARNING OBJECTIVES

After this program, participants will be able to:

• Identify what an FMEA is, when you should use one, and how it’s different than a root-cause analysis
• Understand the step-by-step FMEA process
• Implement practical strategies for effective follow-up and improvement
• Determine how to translate results into action throughout the organization
• Implement tips and tricks for making scoring more effective and focused

BONUS TOOLS INCLUDED IN YOUR MATERIALS PACKET

In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials and:

1. Sample FMEA job aid
2. Current scoring table
3. Related HCPro articles
4. Sample FMEA scoring worksheet

These materials are provided with PDF links.

MEET THE SPEAKERS

Ken Rohde is a senior consultant for patient safety and process improvement for The Greeley Company in Marblehead, MA. He brings over 25 years of experience in quality management to his work with hospitals and medical centers across the country. Mr. Rohde's roles in performance improvement and project management make him uniquely qualified to assist medical staffs and hospital leaders develop solutions to their toughest challenges.

Sharon Petersen is currently the Director of Performance Improvement at Oconee Memorial Hospital in Seneca, South Carolina. Ms. Petersen has more than 40 years experience in the healthcare field. Her medical experience includes 20 years in management of surgical services, serving as an in-service Instructor, nursing home supervisor, quality management specialist, and has been a utilization review regional manager with CPUR certification for a HMO in upstate New York.

WHO SHOULD LISTEN?

Nurses, patient safety officers, patient safety managers, quality improvement specialists, nurse managers and risk managers.

Purchase a CD or audio archive of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.

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