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AUDIOCONFERENCE ON CD OR AUDIO ARCHIVE

Sponsored by Briefings on Long-Term Care

presented on March 31, 2008

If you’ve heard all the buzz about culture change and believe in it, but don’t know how to get started, this session is for you. If you’ve been working on culture change for a while and want to take your building to the next level, this session will provide you ideas and strategies.

Listen to HCPro’s 90-minute audioconferenceImplementing Culture Change in Your Long-Term Care Facility: A Pragmatic Approach for the tools you need to take on culture change in your facility. Learn how to use a “high involvement” change process and leadership practices that bring out the best in staff. You’ll gain tips and tools to identify current problems that could prevent culture change and strategies to address them.

One significant barrier to culture change is staff instability. Learn how to use your management and financial resources more effectively to stabilize staffing. Another barrier to culture change is the conflict with clinical care. Learn how to use culture change approaches to improve your clinical outcomes. Want a silver bullet? It’s consistent assignment. It will stabilize your staffing, improve your clinical outcomes, and give you a foundation for culture change.

Listen to practical information you can put into play right away. Whether you’ve started culture change and need a boost, or you’ve just been thinking about it but don’t know where to start, this audioconference is a must!

At the conclusion of this program, participants will be able to:

1. Implement an effective change process
2. Recognize how to relieve staff stress and free up staff energy for change
3. Implement consistent assignment
4. Construct a system to support work unit cohesion
5. Implement clinical improvement through culture change
6. Learn where to access grants and resources to support your facility’s change process

TAKE A LOOK AT OUR AGENDA

1. A pragmatic approach to successful culture change
   1. Effective change process
   2. Quality improvement practices
   3. Start small and use each accomplishment as a building block
2. Growing a positive chain of leadership
   1. How you lead: A work in progress
   2. High impact leadership
   3. Build staff’s ability to take on change
3. Workforce first
   1. Staff stability is the pre-requisite for culture change
   2. Identify staff stress points and other factors contributing to instability
   3. Drill down to root cause
   4. Achieving staff stability by harnessing organizational resources
   5. Organizational case study
4. Consistent assignment: The silver bullet
   1. Consistent assignment is the foundation for individualizing care and building staff cohesion
   2. Strategies to address typical challenges in implementing consistent assignment
   3. Other systems and structures that support relationships
5. Use culture change to improve clinical outcomes
   1. An integrated cultural change approach
   2. Clinical case study
6. Resources available to support you through the change process
   1. Workforce development systems
   2. Accessing workforce development resources
   3. How some states are paying for culture change
7. Q&A

BONUS TOOLS INCLUDED IN YOUR MATERIAL PACKET!

In addition to the expertise and advice presented during this audioconference, you'll also receive these helpful “take-aways” provided within your materials pack:

1. Excerpts from Staff Stability tool-kit - being developed by B&F Consulting for Quality Partners of Rhode Island
2. Change Ideas: A Holistic Approach to Transformational Change by Quality Partners of Rhode Island
3. Links to “How to's” on consistent assignment (articles from Provider magazine)
4. Information on how to access resources that may be used to support culture change

These materials are provided with PDF links.

MEET THE SPEAKERS

Cathie Brady, MS, co-founder of B&F Consulting, has over 30 years experience providing services and advocating for the elderly in a variety of settings. She specializes in leadership development at all levels of an organization to support effective change processes. Brady’s work has included organizational development, strategic management, adult education and training, and systems change work. Prior to co-founding B & F Consulting, Brady worked with the Paraprofessional Healthcare Institute where she directed the PHI’s work on the Massachusetts Extended Care Career Ladder Initiative, and was a trainer for mentoring and supervision programs in home care agencies and nursing homes. Brady is active in the Pioneer Network and is a frequent speaker at state and national conferences.

Barbara Frank, MPA, co-founder of B&F Consulting has thirty years experience in national, state, and local long-term care and workforce development work. Frank works directly with individual nursing homes supporting their change process. She uses this on-the-ground experience as a springboard for development of educational material for providers, surveyors, consumers, QIO staff, and other practitioners. She teaches how to improve care outcomes by individualizing care and stabilizing staffing. She is also working with the New Orleans Nursing Home Staffing Project, which is helping nursing homes recover from Hurricane Katrina.

WHO SHOULD LISTEN?

Administrators, directors of nursing, other decision-makers, owners, CEOs, boards of directors, department heads and nurse managers

Purchase a CD or audio archive of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.

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