At a time when outcomes information is posted on the Internet for anyone to access, it’s vital that case managers get the guidance and ready-made tools they need to create or improve their CDI processes. Don’t miss HCPro’s 90-minute audioconference, Clinical Documentation Improvement in Case Management: Implementation Techniques to Ensure Quality and Maximize ROI.
TAKE A LOOK AT THE AGENDA
- MS-DRG opportunities for improved clinical and financial outcomes
- The impact of clinical documentation on reimbursement and public report cards
- Key issue: Terminology mismatches between physician language and coding language
- The three case management strategies for a successful clinical documentation improvement (CDI) program
- Strategy #1: Using data to identify areas for improvement
- Strategy #2: Educating the appropriate staff
- Who needs education?
- How do I educate?
- How do I avoid pitfalls?
- Strategy #3: Use tools to facilitate documentation improvement
- Clinical documentation improvement program
- Documentation templates
- Querying the physician
- Asking the right question in the right way
- How to write queries
- Prompter tools
- Evaluating the effectiveness of a CDI program
- Measuring and interpreting changes in the case mix index
- Analyzing physician response to queries raised
- Evaluating changes in clinical outcomes data
- Q & A
LEARNING OBJECTIVES
By the end of the program you’ll be able to:
- Identify the impact of clinical documentation on reimbursement and patient outcomes
- Implement three case management strategies for a successful CDI program
- Evaluate the effectiveness of a CDI program
BONUS TOOLS
In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials and:
- Documentation template
- Sample query forms
- Educational newsletter and poster for educating staff
- MCC/CC prompter
- MS-DRG newsletter sample
These materials are provided with PDF links.
MEET THE SPEAKER
Deborah K. Hale, CCS, president of Administrative Consultant Service, LLC (ACS), is a certified coding specialist with twenty five years of experience in health care management including administration, health information management, clinical documentation improvement, case management and utilization review. She is a member of the American Health Information Management Association and the Health Care Finance Management Association.
WHO SHOULD LISTEN?
Case managers, directors of case management, documentation specialists, physician advisors, medical directors, data quality specialists
Health information management, finance, CFO, compliance officers, and physicians can also benefit from this program as a secondary audience.
AUDIO ON-DEMAND
In addition to the regular purchase options for HCPro audioconferences, we are pleased to offer another option, an Audio on-demand. Audio on-demand allows you to download the program and play it back at your convenience through your computer or MP3 player. Purchase a CD or Audio on-demand of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
Product Types :
Departments :
