Deliver outstanding patient care and comply with The Joint Commission's standards for Performance Improvement
This comprehensive book and bonus CD-ROM by Cynthia Barnard, MBA, MSJS, CPHQ, provides guidance to help you produce evidence that your patient safety initiatives are a continuous effort, demonstrate compliance with critical NPSGs, take a proactive approach to high-risk processes, and respond promptly to adverse outcomes with sentinel event-related issues.
Learn how to build and manage your PI program.
This resource goes beyond explaining what is needed for compliance with Joint Commission requirements and includes chapters covering Performance Improvement tracers, public reporting, and pay-for-performance as it relates to performance improvement. You’ll get:
- Pre-survey checklists
- Sample forms to bolster your performance improvement program
- Detailed explanations of how to comply with the latest Joint Commission standards
- Best practice strategies
- Tips on engaging leadership
This valuable resource will:
- Lead you through the process of linking your department's goals to your organization's quality process.
- Instruct you on how to involve staff actively in quality improvement initiatives, with emphasis on garnering physician buy-in.
- Help you determine what measures should be used to evaluate quality in your department.
- Plan for effective data collection up front.
- Walk you through the process of building an effective performance improvement program
- Offer Web sites and other resources for your own continuing personal study and performance improvement development.
Who will benefit from this book?
PI coordinators
Quality director/VP
Quality improvement managers
Director/VP of Nursing and CNO
Quality Manager
Administrator
Clinical Services
Safety Officer/Director
Accreditation Professional
Library
Medical Staff Coordinator
Educational Services
Best of all, you'll receive:
- TOOLS to help you design data collection, perform process analysis, make sense of your data, and present it effectively.
- TIPS on coordinating your departmental PI program with physicians.
- SELF-ASSESSMENT CHECKLISTS for you to pinpoint areas that you want to develop further
IMPROVE PERFORMANCE, SAFETY, AND JOINT COMMISSION COMPLIANCE.
ORDER TODAY.
Meet the authors
Cynthia Barnard, MBA, MSJS, CPHQ, is the director of quality strategies at Northwestern Memorial Hospital, the primary teaching hospital of Northwestern University's Feinberg School of Medicine in Chicago, Illinois. She is responsible for patient safety, accreditation and regulatory compliance, medical ethics, and patient satisfaction measurement. She has been a leader in developing the healthcare standards for the Lincoln Foundation for Business Excellence, an Illinois equivalent of the national Malcolm Baldrige award, and chair of the Quality Measurement Advisory Task Force of the Illinois Hospital Association
Jodi L. Eisenberg, MHA, CMSC, CPHQ, CSHA, is program manager, Accreditation and Clinical Compliance at Northwestern Memorial Hospital in Chicago, Illinois. Jodi is responsible for leading the full range of Joint Commission and other accreditation and regulatory compliance activities, including organization of continuous compliance activities for Joint Commission and other regulatory agencies. Additionally, Jodi serves as an editorial advisor for Briefings on The Joint Commission, published by HCPro, Inc.
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