Transform peer review into a meaningful process that adds value.
Peer Review Best Practices: Case Studies and Lessons Learned will help you transform peer review theory into best practice. This book and CD-ROM set is built on contemporary peer review design and demonstrates how hospitals have used those theories to tackle real peer review challenges. Twenty case studies cover topics ranging from fixing your peer review system to tracking and trending data to reconciling peer review conflicts. This resource will help you:
- Measure physician competence
- Improve physician performance
- Minimize bias
- Standardize your peer review process
- Conduct effective peer review
- Comply with Joint Commission requirements
Get field-tested processes to address Joint Commission requirements for FPPE, OPPE, core competencies, and more.
This resource includes case studies that address the challenging issues raised by The Joint Commission's requirements for focused and ongoing professional practice evaluations and the core competencies. Minimizing bias and enabling practical application are also covered in depth, along with more of your top concerns related to peer review and physician competence. Topics include:
- Minimizing bias and creating a positive culture
- Building your peer review program
- How to conduct an effective case review
- External peer review
At the heart of this resource are 20 case studies pulled directly from The Greeley Company's experience in the field addressing peer review's most challenging issues. Case studies include:
- Recognizing systematic deficiencies
- Tracking and trending data
- Understanding that the enemy of good is better
- Overcoming an "out of sight, out of mind" mentality
- Dealing with irreconcilable conflicts
- Turning conflicts into positive outcomes
- Incorporating perception data
- Attributing the right data to the right physician
- Acknowledging high standards of care
- Considering contentious physician measures
And 10 more case studies to help you identify peer review risks before they surface at your facility!
Who will benefit?
Medical staff coordinators; medical staff directors; medical staff professionals; quality directors, managers, and VPs; CEOs; chief medical officers; accreditation professionals; medical directors; VPMAs
About the authors
Robert J. Marder, MD, CMSL, is the vice president of The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. He brings more than 25 years of healthcare leadership and management experience to his work with physicians, hospitals, and healthcare organizations across the country. Having performed many roles in senior hospital medical administration and operations management in academic and community hospital settings, Marder has consulted, authored, and presented on a wide range of healthcare leadership issues, including effective and efficient peer review, physician performance measurement and improvement, hospital quality measurement systems and performance improvement, and more.
Jonathan H. Burroughs, MD, FACPE, CPE, FACEP, CMSL, is a senior consultant at The Greeley Company working with medical staffs and boards throughout the country in the areas of governance, credentialing, privileging, peer review and performance improvement, medical staff development planning, strategic planning, physician performance, and behavior management.
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