CANCELLED Privileging Disputes (Audio Conference)

LIVE AUDIOCONFERENCE

Sponsored by the Credentialing Resource Center

Fueled by money and technology, privileging disputes are not what they used to be.

Historically, privileging disputes meant negotiating often complex compromises between two or more specialties engaged in a “turf battle” over a procedure or technology. While this type of specialty crossover dispute continues to pose challenges for medical staffs, the problem has grown. Solving today’s privileging disputes also entails addressing competition from physicians at nonhospital surgical facilities, monitoring competency amid shortened learning curves for all types of noninvasive procedures, in addition to other challenges.

The bottom line: Solutions to any privileging disputes must come back to the best interests of patients.

Avoid compromised relationships among medical staff members and ensure patient safety.

Join HCPro on Wednesday August 20 for Privileging Disputes: Manage Challenges Brought by Crossover, Competition, Competency, and New Technology. This live audioconference will review four of the most common types of privileging disputes involving physicians at hospitals nationwide and give attendees a step-by-step approach to solving their toughest privileging conflicts. It will help you:

• Proactively address issues before they happen
• Take stock of all facets of a privileging dispute-not just negotiation of the "turf war"
• Address issues of competency in privileging disputes in light of FPPE and OPPE
• Resolve disputes constructively when they do happen
• Save time and energy with a clear, concise, objective process

Receive a comprehensive, step-by-step policy to solve the toughest privileging conflicts, regardless of specialty.

With participation, you will receive a policy for preventing and resolving privileging conflicts. The clear steps in this policy can be employed proactively to help prevent privileging conflicts from arising, and it can also be implemented after the fact to resolve all aspects of an existing privileging dispute.

AGENDA

1. What drives disputes; what the new factors are in today's privileging disputes
2. Developing a 10-step policy to avoid/resolve disputes regardless of specialty
   1. Best practices
   2. What doesn't work
   3. What to do if you're already involved in a dispute
3. Drill down into four types of privileging disputes; examples and lessons learned
   1. New technology: 64-slice CT scanners
   2. Competency and shortened learning curves on noninvasive procedures: Endoscopy procedures and the challenge of threshold numbers
   3. Crossover: Pain management procedures
   4. Competition: Breast surgery
4. Live Q & A

LEARNING OBJECTIVES

At the end of the program, participants will be able to:

• Understand the factors that drive privileging disputes
• Implement a step-by-step process to handle new technology privilege requests
• Use that same process to resolve current conflicts
• Learn to address issues of competency as they relate to privileging disputes

BONUS TOOLS

In addition to the expertise and advice presented during this audioconference, you'll also receive a slide presentation of the program materials. These materials will be provided prior to the program date via e-mail with PDF links. Please download the PDF files before the day of the program.

MEET THE SPEAKERS

William K. Cors, MD, MMM, CMSL, FACPE, is an experienced physician executive with a background that includes fifteen years of clinical practice and over twelve years of executive hospital/health system management experience and experience as a healthcare consultant. He currently serves as the vice president of medical staff services for The Greeley Company, a division of HCPro, Inc. in Marblehead, Massachusetts. This position involves overall operational responsibility for the national medical staff consulting practice. Dr. Cors has extensive experience in all facets of medical staff affairs, operations and development.

Mary J. Hoppa, MD, MBA, CMSL, serves as a senior physician consultant at The Greeley Company. She brings more than 15 years of healthcare leadership and management experience to her work with physicians, hospitals, and healthcare organizations across the country. She has an expertise in quality, peer review, regulatory, risk management, credentialing, infection control, medical records, operational re-engineering, and care coordination.

WHO WILL BENEFIT?

Medical staff professionals, credentials coordinators, medical staff directors, medical directors, credentials committee members, CMOs, VPMAs, department chairs/chiefs, CEOs, chiefs of staff, MEC members

AUDIO ON-DEMAND

In addition to the regular participation options for HCPro audioconferences—live, CD, or combination packages—we are pleased to offer another option, an audio on-demand. Audio on-demand allows you to download the program and play it back at your convenience through your computer or MP3 player.

DIAL IN TOLL FREE!

Details on how to call will be sent to you via e-mail with your materials package.

CAN'T LISTEN LIVE?

No problem. Purchase a CD or an audio on-demand of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.

PLEASE NOTE

Participation in the call is just $269 per site and allows access to ONE phone line for an unlimited number of people to listen. All materials must be retrieved from the Internet. Live orders are assessed a $5 processing fee. CD and combo orders are charged $18 for shipping and handling.

Program materials will be delivered by e-mail four days prior to the program and again one day before the program. CD and audio on-demand orders will be fulfilled after the date of the live program.

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