Corporate Compliance for the Registration and Front Office Staff (Online Learning)

Corporate Compliance for the Registration and Front Office Staff

This course explains corporate compliance, including EMTALA and HIPAA privacy and security as they pertain to the registration and front office staff. Case scenarios cover workplace practices that are roll specific to each of the six corporate compliance job role categories.

The course can also be purchased as part of the HCPro Corporate Compliance and HIPAA E-Learning Library; a multiple course, role-specific series on healthcare compliance topics.

After completing the course, you will be able to:

• Describe the role of registration and front office staff in compliance
• Explain how to present and obtain an ABN and the Important Message from Medicare
• Complete the Medicare Secondary Payer questionnaire
• Summarize how to protect patient privacy during the registration process
• Follow EMTALA’s requirements for registration in the ED
• List the available methods for reporting compliance violations

Intended Audience

Registration staff, front office staff, patient access and patient accounts staff, business office staff

Courses in the HCPro Corporate Compliance and HIPAA E-Learning Library offer these features:

• Interactive test-your-knowledge practice questions and case studies throughout the course help students apply knowledge on the job.
• Rationale for answers provided for all practice and final exam questions. Students receive immediate feedback, including an instant test score.
• Exams can be taken more than once during password access.
• Downloadable certificate of completion upon passing the exam.
• Bookmark options to manage interruptions while taking the course; courses will take an average of 45 minutes to complete in one sitting.

Online learners purchasing individual courses get a 30-day access to the course material. Students will be e-mailed a user name and password within one to three business days after payment is received.

Are you training more than 5 staff members on compliance and HIPAA issues?

HCPro's HIPAA and Corporate Compliance E-learning Library provides hands-on learning opportunities for every member of your organization. With site license to the library, you can use our learning management system (LMS) to track completions for each student, eliminating the arduous process of paper recordkeeping. If you have your own LMS, we can upload our SCORM Compliant library of courses to your existing system.

For a complete list of all of the programs in the library, visit www.compliance-education.com, e-mail our training specialists at info@hcpro.com, or call toll-free at 877/233-8828 to learn more about our multi-year or multi-library discount plans, and how to get access to review the full library.

Questions?

Please e-mail Customer Service@hcpro.com or call 877/727-1728.

Computer Requirements

Windows 98 SE, 2000, XP, Vista

• Internet Explorer 5.5 or higher
• Mozilla Firefox 1.5
• Netscape Navigator 8
• AOL 9

Mac OS X 10.2, 10.3, 10.4, or higher

• Mozilla Firefox 1.5, or higher

Linux

• Mozilla Firefox 1.5, or higher

Additional requirements

• Adobe’s Macromedia Flash Player 8, 9 or higher
• Adobe Acrobat Reader 7.0 or higher

• Continuing Education
• Online Learning

• Other Corporate Compliance Products
• Other Revenue Cycle Products