If your ED suffers from capacity issues and overcrowding, your hospital needs to take proactive measures. Patient Flow Solutions: Practical Strategies for Hospital Capacity Management will give you the means to tackle these problems without having to build new structures or spend a lot of money.
It’s the one product that finally brings it all together!
Patient Flow Solutions will help you
- Calculate exactly how many beds your emergency department REALLY needs.
- Decide whether to open a new urgent care center or fast track unit.
- Benchmark, track, and improve emergency department, inpatient service, and support department performance.
Budget-friendly solutions you can implement right away
This new book and CD-ROM set is an updated and completely revised second edition to HCPro’s best selling book, Solving Emergency Department Overcrowding. It provides practical advice and catalogues key strategies for optimizing the efficiency of patient care processes in the ED and inpatient services.
In the face of heightened awareness from the JCAHO and CMS, simply building a larger ED to ease capacity will not necessarily solve your problem. Patient Flow Solutions will provide you with the tools to assess your existing structures and processes, and tell you what data you need in order to implement a revised patient flow infrastructure.
It’ll teach you tips and techniques to help integrate patient flow into an overall improvement strategy that will benefit your entire facility. You’ll also find completely updated information on certain patient flow procedures, such as smoothing, and greater emphasis on both CMS and JCAHO requirements!
Answer your most difficult questions
The book is an easy-to-read compendium of patient flow benchmarks and best practices, which is valuable on its own. But the book’s full power is unleashed when used to answer simple questions in its elegant companion CD-ROM toolkit. Use Patient Flow Solutions to answer your most difficult and controversial “What if?” and “How to?” questions:
- What if?
- How many ED/Inpatient beds, staff, and providers do we need with current performance levels?
- How many ED/Inpatient beds, staff, and providers do we need with better productivity?
- We had quicker admission processes?
- We had earlier discharges?
- We had shorter lengths of stay?
- How to?
- How can we improve customer satisfaction with my ED service?
- How can we avoid paramedic diversions?
- What’s the best way to empty our ED waiting room?
- Where do we start to decrease “boarded” inpatients?
- And much, much more!
New innovative tools on CD-ROM will help you manage patient flow!
On top of all the practical tips you’ll find in Patient Flow Solutions: Practical Strategies for Hospital Capacity Management, you’ll also receive a FREE companion CD-ROM with self-assessment tools for managing patient flow and tracking compliance.
Developed by The Greeley Company for actual client use in its patient flow practice, a unique patient flow assessment tool goes hand-in-hand with all of the strategies you’ll find in the book. This revolutionary tool will allow you to easily identify areas for improvement, while also complying with the JCAHO’s patient flow standard.
You also get two comprehensive “what if” calculators:
The ED Capacity Calculator uses volume, acuity, productivity, and length of stay assumptions to estimate:
- Total ED beds
- Hour-by-hour nursing and provider staffing patterns
- Total nursing and provider FTEs
The Urgent Care Optimizer uses volume, patient mix and productivity assumptions to estimate:
- Whether a separate fast track unit or urgent care service is justified
- How many examination rooms, providers and nursing staff members are necessary (by hour of day)
- The impact in the main ED of various fast track/urgent care scenarios (hours of operation, staffing levels)
Order your copy now!
This ground-breaking book and CD-ROM toolkit guides you to breakthroughs in emergency, inpatient and support department performance. Comply with JCAHO and CMS expectations, save capital and operational dollars, avoid overcrowding and diversions, and improve satisfaction—all at the same time!
About the Authors
Bud Pate, REHS, is Practice Director of Clinical Operations Improvement for The Greeley Company, a division of HCPro, Inc. Prior to joining The Greeley Company, Bud spent fifteen years at Kaiser Permanente in Southern California. He was responsible for a wide-range of region-wide quality and compliance initiatives during his tenure at Kaiser in Southern California. Mr. Pate led an improvement effort that took 100,000 visits out of Kaiser’s ED volumes. Mr. Pate has an active patient flow practice and has authored a number of articles and books. He has three books on emergency department flow and quality currently in print, as well as books on Six Sigma and approaches to JCAHO compliance. Mr. Pate is a regular presented at national conferences.
Derenda S. Pete, RN, MBA, is a nationally recognized health care facilitator and emergency services clinician with experience as a project director, senior consultant, health care administrator, and department manager. As a Managing Partner of InSight Advantage, LP, she helps institutions across the country address difficult operational issues. By combining her knowledge of best demonstrated practices with profound data analysis skills and practical clinical/operational expertise, Ms. Pete has guided her clients toward improved customer service and profitability. Ms. Pete is the co-creator of industry-leading departmental redesign software and review processes. In addition, she is the co-author of Quality Measurement: A Practical Guide for the Emergency Department and Solving Emergency Department Overcrowding: Successful Approaches to a Chronic Problem.
The HCPro Risk-Free Money-Back Guarantee
If for any reason Patient Flow Solutions does not meet your needs, return it within 30 days and you will receive a prompt, polite, 100% refund—no questions asked. We guarantee it!
Save money when you purchase multiple copies! Ask your customer service representative about money-saving
discounts and bulk orders. Call toll free 800-650-6787 or e-mail
customerservice@hcpro.com.
