5 Ways to Hospital-Physician Quality
Listen to HealthLeaders Media for
5 Ways to Hospital-Physician Quality:
Goals, Incentives, Dialogue, Infrastructure, Data
Sponsored by Quality Leaders
A Webcast on CD or Webcast On-Demand
presented on November 17, 2008
The hospital wants quality, physicians want quality—here’s where to meet
Both hospital administration and physicians agree on the need for constant quality improvement, but there are barriers: poor communication, misaligned physician incentives, weak infrastructure for quality, and lack of common and transparent goals.
During this HealthLeaders Media webcast, you’ll hear from a medical director of quality, a physician executive, and a quality performance/safety executive who have guided their organizations through proven strategies that bring together hospitals and physicians in cohesive plans, including:
- Identifying shared quality and safety goals for hospital and physicians
- Describing strategies and incentives that engage physicians
- Sharing proven methods for engaging administrators and physicians in meaningful dialogue
- Building the infrastructure base to support hospital quality
- Showing how transparency in the use of data results in improved outcomes in a short time frame
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- Goals: Establishing the business case and setting targets for all stakeholders, including the motivators
- Incentives: Financial motivators (Pay for Performance)
- Group and individual education
- Measuring outcome improvements from dialogue
- Building a support staff for data entry
- EMR implementation and integration, analysis, and feedback
- Analysis of individual and group data
- Best practices for improvement
Rebekah Wang-Cheng, MD, FACP
Rebekah Wang-Cheng, MD has been medical director for clinical quality, Kettering Medical Center in Dayton, OH since 2007 and is currently clinical professor of medicine at Wright State University. Most of her career has been in academic internal medicine at the Medical College of Wisconsin where she was professor of medicine, served as president of the faculty council, and received the distinguished service award in June 2003. Dr. Wang-Cheng was associate editor of the British Medical Journal USA for five years, and is first editor of Menopause, from the American College of Physicians in 2007.
Joel J. Reich, MD, MMM, CPE, FACPE, FACEP
Joel J. Reich has been the senior vice president for medical affairs at Eastern Connecticut Health Network (ECHN), Manchester, CT, since 1999. Prior to that, he served as ECHN’s chair/senior medical director of the Department of Emergency and Ambulatory Care Services and EMS Medical Director for 15 years and has held faculty appointments at George Washington University Hospital and University of Connecticut. In addition to serving on the boards of several Connecticut organizations, he is also a member of the ACPE Council of Fellows since 2005.
Kathleen M. Martin, RN, BSN, CCM, CPC-H
Kathleen M. Martin, RN has been vice president of Patient Safety and Care Improvement in Derby, CT since 2006 and currently leads the Quality Performance Improvement initiatives for Griffin Hospital, a 120-bed community acute care facility. Prior to this position, she served as an assistant vice president of Case Management and Medical Records for more than 20 years. Martin was instrumental in developing the Palliative Care Program in collaboration with the Connecticut Hospice that enables patients to experience patient centered end of life care and she facilitates bereavement and support groups for the community.
WHO SHOULD LISTEN
Chief quality officer, chief medical officer, patient safety officer, CEO, COO, VP for patient safety, VP of quality, infection control director, director of infection control, director of patient safety, safety officer
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