Managing Length of Stay
Product Description:
Audio Conference on CD or Audio On-Demand
Sponsored by Case Management Monthly
presented on March 31, 2009
Expert-led tour of seven free bonus tools, including:
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As pay for performance and Recovery Audit Contractor investigations gain a greater bearing on the amount and expediency of reimbursement, managing length of stay (LOS) has become even more crucial for case managers. The most common LOS management trends toward meeting a target number of days a patient stays at your facility, however, this may not be the best way to manage and improve LOS. Inova Health System in northern VA, has had immediate and sustained success in reducing LOS through targeting clinical milestones. Its focus has been on improvement of the patient's condition and minimization of avoidable complications, resulting in improved quality of care and a proven reduction in LOS.
Evidenced-based information can lead to the results you want
Listen to HCPro's 90-minute audio conference Managing Length of Stay: Improve Accountability Using Clinical Milestones and Evidenced-Based Information. Linda Sallee, RN, MS, CMAC, CPUR, IQCI, and Pamela Andrews, MSW, CCM, both of Inova Health System, illustrate the steps case management took to implement this unique approach to LOS. Inova has decreased its LOS by 8% since 2005 by examining data, researching trends, and utilizing technology. The speakers detail proven strategies for achieving administrative buy-in, assembling an interdisciplinary team to improve LOS, and developing clinical milestone metrics through use of research-based evidence.
LEARNING OBJECTIVES
At the conclusion of this audio conference, you will be able to:
- Describe how to manage length of stay through identification of clinical milestones
- Discuss ways to engage physicians, nurses, and ancillary staffs in the management of length of stay
- Describe the data and processes to employ when managing length of stay
- Recognize barriers and how to get past them to improve LOS
TAKE A LOOK AT THE AGENDA:
- The data and demographics that led to Inova's LOS overhaul initiative
- LOS data, including financial data and daily trends
- Collaborative actions taken to decrease LOS
- Stakeholders in the process
- Discuss the technology tools used to assist with the process and impact LOS using evidence-based information
- ECIN/AllScripts
- InterQual
- CareScience
- Implementation steps: Collecting and analyzing data, and building accountability across the continuum to decrease LOS
- Analyze data
- Develop a plan
- Communicate with senior leadership
- Communicate with facility leaders
- Implement weekly tracking process
- Train staff
- Employ accountability tactics
- Engage the interdisciplinary team, including physicians
- Lessons learned: Inova as a case study
- Measures of success
- How to recognize barriers and how to get past them to improving LOS
- A question and answer session follows the presentation
BONUS TOOLS
In addition to the expertise and advice presented during this audio conference, you'll also receive a slide presentation of the program materials and an expert-led tour of seven free bonus tools, including:
- Competency forms to analyze and monitor staff compliance
- Sample intervention letters on avoidable delays for doctors
- and much more!
- Sample escalation intervention process for use when needs higher level intervention
- Daily patient-milestone assessment form
- Daily checklist/cheat sheet to monitor clinical milestones
- Welcome letter for patients
- List of resources from The Federal Register, Medlearn Matters, CMS Medicare website, and more.
These materials are provided with PDF links.
MEET THE SPEAKERS
Linda Sallee, RN, MS, CMAC, CPUR, IQCI, Vice President of Case Management and Infection Control, Inova Health System (Falls Church, VA). Sallee has served in many roles during her 30-year healthcare career, including chief nurse executive, regional director of clinical quality improvement (which involved responsibility for quality, case management and infection control), outcome manager for quality improvement, director of case management/case manager, nurse educator and staff nurse.
Pamela Andrews, MSW, CCM, Director of Case Management, Inova Fair Oaks Hospital, (Fairfax, VA). Andrews has worked in case management for nine years and has managed acute care areas, rehab, psych, critical and medical/surgical departments. She has worked with transitioning the case management department at Inova Fair Oaks to a care coordination model, focusing on efficient resource management and effective communication.
WHO SHOULD LISTEN?
Professionals in a hospital setting, including the following titles:
- Case manager
- Directors of case management
- UR nurse
- Discharge planner
- Compliance officer
- Quality and performance improvement manager
- Case management staff
- Nursing Leadership
- CMO/Physician Advisor
AUDIO ON-DEMAND
In addition to the regular purchase options for HCPro audio conferences, we are pleased to offer another option, audio on-demand. Audio on-demand allows you to download the program and play it back at your convenience through your computer or MP3 player. Purchase a CD or audio on-demand of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
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