Universal Protocol
Product Description:
AUDIO CONFERENCE ON CD OR AUDIO ON-DEMAND
Sponsored by Briefings on Patient Safety
Presented on March 31, 2009
Due to tremendous audience response, HCPro is offering a replay of the “Universal Protocol: Increase Patient Safety and Comply With the 2009 National Patient Safety Goal” audio conference (originally broadcasted on January 8, 2009).
You might think a wrong-site surgery won't happen at your facility, but the incidence of this "never event" is on the rise.
In response, The Joint Commission has expanded its 2009 Universal Protocol and the associated responsibilities have shifted. More documentation is required, the time out checklist has been lengthened, and there are new rules about marking the surgical site.Don’t wait until an actual sentinel event occurs—take a proactive approach to improve patient safety and achieve compliance.
Listen to the replay of HCPro's Universal Protocol: Increase Patient Safety and Comply With the 2009 National Patient Safety Goal, followed by a Q & A with original speaker Gloria Legere Rawn. During this audio conference, you’ll learn how to:- Increase patient safety through enacting Universal Protocol requirements
- Comply with Joint Commission expectations
- Encourage disruptive staff members to comply with Universal Protocol requirements
- Obtain adequate leadership support and resources
Lead with patient safety, and compliance will follow.
During this 90-minute program, available CD or on-demand, you’ll receive guidance and best practices to help you ensure patient safety through complying with Universal Protocol requirements. You’ll be able to reduce the risk of “never events” and comply with the new rules that became effective January 2009. You’ll also gain understanding of the three segments of the Universal Protocol, best practices, and the requirements and responsibilities of each.
AGENDA
- Updated sentinel event statistics
- CMS payment issues
- Non-payment of “never events”
- Surveys driven by complaints
- 2009 FAQ interpretations
- Pre-procedure verification process
- Verification of person, procedure, and site
- Documentation requirements—what we know as of today
- Timing of verification
- Marking the procedure site
- Who’s responsible
- How to mark
- What has to be marked
- Time-out
- Standardizing the process
- Involvement of operative team
- Communication requirements
- Documentation requirements
- Unique implementation scenarios
- Anesthesia
- Bed-side procedures
- OB
- Common misconceptions
Q & A with Gloria Legere Rawn
LEARNING OBJECTIVES
After this program, participants will know how to:- Recognize the CMS payment issues involving Universal Protocol compliance
- Demonstrate compliance with the pre-procedure verification process
- Describe the appropriate way to mark the procedure site
- Implement and standardize the time-out requirements of the Universal Protocol
- Identify the barriers to complying with Universal Protocol requirements
- Recognize the common misconceptions surrounding the Universal Protocol requirements
WHO WILL BENEFIT?
Patient safety officer/director, quality improvement officers/directors, risk manager/director, compliance officer/director, surgical directors, med-staff directors, physician offices, VPMAs, leadership, board members, ambulatory surgery directors
MEET THE SPEAKERS
Nancy White, RN, CPHQ, is chief quality officer for Mary Black Memorial Hospital in Spartanburg, SC. She provides oversight for accreditation readiness, quality services, quality improvement, risk management, infection control, medical staff services, institutional review board and the patient advocate program. She has more than 29 years of healthcare staff level, educational and leadership with a focus in the area of surgical services.
Gloria Legere Rawn, RN, MS, JD, is a consultant at The Greeley Company, a division of HCPro, Inc. She has more than 15 years of nursing, consulting, and education experience, with an emphasis on accreditation and regulatory compliance assessment. Rawn works with clients on implementing continuous readiness programs; improving work-flow redesign, conformance measurement, clinical operations processes and systems; and installing proven patient safety measures and evidenced-based best practices.
AUDIO ON-DEMAND
In addition to the regular purchase options for HCPro audio conferences, we are pleased to offer another option, an audio on-demand. Audio on-demand allows you to download the program and play it back at your convenience through your computer or MP3 player. Purchase a CD or an audio on-demand of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
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