The Five-Star Quality Rating
Product Description:
AUDIO CONFERENCE ON CD OR AUDIO ON-DEMAND
Sponsored by: The QM/QI Troubleshooter, Second Edition
presented on May 21, 2009
Understand the logic behind the five-star rating systems and what it means for your facility.
The implementation of the new five-star quality rating system on Nursing Home Compare displays to consumers a one to five rating of a facility. These ratings are based on data from surveys, staffing ratios, and 10 quality measures.
So what do you do if your rating is lower than it should be?
This is the question on the minds of many LTC professionals today. This is why we’ve recruited past-chairman Mary K. Ousley, and current director of regulatory services Lyn Bentley, MSW, for the American Health Care Association (AHCA) to explain the process and help you address any negative implications.
Understand your stars and communicate true quality to the public
Listen to this 90-minute audio conference The Five-Star Quality Rating: Understanding CMS’ Nursing Home Ranking System. During this important program our speakers explain how stars are developed and break down each step of the star compilation process. You’ll understand how scoring is done and what elements are considered. For example not all Quality Measures are considered the same way.
Already receive a low star? How can you fix your rating?
There is no easy fix. But we can provide steps you can take to change it. Speakers Mary K. Ousley, and Lyn Bentley, MSW, are also ready to provide you with the best approach to easing the minds of families who may be questioning your star status.
At the conclusion of this program, participants will be able to:
- Summarize the history of the five star rating system
- Identify how an overall star rating is attained
- Describe the three elements of star rating and how they each contribute to the overall score
- Recognize recent modifications to the five star ratings as a result of the provider community’s discussions with CMS
- Implement strategies for dealing with a poor star rating
TAKE A LOOK AT OUR AGENDA
- History of the five-star rating system
- The elements of the star rating and how the overall star rating is reached
- Survey information
- Impact of scope, severity, and revisits
- Staffing
- Impact of completion of CMS Form 671
- Quality Measures
- Impact of short stay v. long stay measures
- Why star ratings change when nothing has changed in an individual nursing home
- Efforts of provider community
- Modifications to five-star
- Strategies for dealing with a poor star rating
- Information each facility should monitor regularly
- Check state agency
- Discussing your star rating with patients/residents and families
- Latest breaking news from five star
- Question and answer session
MEET THE SPEAKERS
Lyn Bentley, MSW, is the director of regulatory services for the American Health Care Association. Bentley has more than 20 years of experience in long-term care including four years in the Florida Senate analyzing proposed and final legislation impacting seniors. She also coordinated the revision and adoption of the Florida assisted living regulations.
Mary K. Ousley is the President of Ousley & Associates. Ousley & Associates assist healthcare providers in strategic planning, management problem solving, regulatory and compliance issues, operational analysis and implementation of quality management programs.
WHO SHOULD LISTEN?
Frontline staff, MDS coordinators, administrators, directors of nursing, nurse managers, clinical managers, charge nurses, floor nurses, risk managers, quality assurance directors, quality improvement staff, and case managers
BONUS MATERIALS INCLUDED IN YOUR MATERIALS PACKET!
In addition to the expertise and information presented during this audio conference, you'll also receive these helpful “take-aways” provided within your materials pack:
- CMS technical user guide
- AHCA’s concerns about 5 Star
- AHCA’s 5 star methodologies
- AHCA’s five star myths and realities
These materials are provided with PDF links.
Purchase a CD or an audio on-demand of the audio conference and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
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