Evidence-Based Case Management Models
Case Examples to Bridge Bedside Care and Hospital Targets
Product Description:
Audio Conference on CD or Audio On-Demand
Sponsored by Case Management Monthly
presented on May 6, 2009
The model in which social workers and case managers work makes a huge difference in their outcomes and success. However, models are political, arising from having to satisfy the executive team and its overarching goals of hospital growth, meeting financial targets, providing quality service, and building/keeping good relationships internally and externally.
Case management models to help you meet organizational goals
Listen to HCPro's 90-minute audio conference Evidence-Based Case Management Models: Case Examples to Bridge Bedside Care and Hospital Targets. Karen Zander, RN, MS, CMAC, FAAN, (The Center for Case Management) provides listeners with strategies for finding the case management model for their organization that will connect the patient- and quality-centered duties of case management to the performance and financial outcome expectations of hospital administration. The case study examples presented will include such considerations as the authority a case manager should be given, the crucial role of social work beyond discharge planning, how to decide the optimum number of full-time equivalents keeping both caseload and budget in mind, and how to connect with the physician structures.
| Best deal: Save $69 when you purchase two case management audio conferences. In addition to this program, listen to Optimize Patient Flow Through Case Management: Maintain Revenue Integrity and Joint Commission Compliance presented on April 27, and pay just $449 for both programs! |
LEARNING OBJECTIVES
At the conclusion of this audio conference, you will be able to:
- Restate underlying issues that affect hospital case management models.
- Identify the effectiveness of case management models.
- Recognize a successful case management model that can be applied at your facility.
- Use a metric to determine an optimum level of FTEs.
- Relate case management and social work to the four hospital targets of growth, finance, quality, and relationships.
- Explain a variable on the horizon that will influence the model at your facility.
AGENDA:
- The promise and politics of models
- Expectations of models
- Underlying factors that affect models
- Available evidence of what works and what doesn't, based on:
- Risks and targets of the hospital
- Whether case management has authority
- How the basic functions are divided (access, UR, CC, DP Recovery)
- FTE considerations by case mix index
- Examples of four different models that work and why
- Deployment structures: Unit, service, hybrid, functional
- Process from caseload to workload--that is the real case management
- Multiple ways that social workers and nurse case managers make their own model
- Variables to models in the near future
- Volume of hospitalists
- Nurse practitioners, clinical nurse leaders (CNLs) on the scene
- Technology as a bonus or burden
- Implications of CMS' 9th Statement of Work
- A question and answer session follows the presentation
BONUS TOOLS
In addition to the expertise and advice presented during this audio conference, you'll also receive a slide presentation of the program materials and:
- Case management-integrated role and MSW caseloads--FTEs by CMI guidelines
- How case management and social work divide assignments
- How case management should be perceived by the patient and family
These materials are provided with PDF links.
MEET THE SPEAKER
Karen Zander, RN, MS, CMAC, FAAN, is principal and co-owner of The Center for Case Management. Her pioneering work with clinical case management and CareMap® systems, begun at New England Medical Center Hospitals in Boston, is internationally recognized. Hospitals and Health Networks has named her a "cutting edge" leader. She is the editor of Managing Outcomes through Collaborative Care, from the American Hospital Publishing Co., and The New Definition newsletter.
WHO SHOULD LISTEN?
Professionals in a hospital setting, including the following titles:
- Director of case management
- Case manager
- Hospital administrator
- Nursing administrator
- Physician advisor
- Quality professional
- Social Worker
- Bedside case manager
AUDIO ON-DEMAND
In addition to the regular purchase options for HCPro audio conferences, we are pleased to offer an audio on-demand option. Audio on-demand allows you to download the program and play it back at your convenience through your computer or MP3 player. Purchase a CD or audio on-demand of the program and listen when you can.
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