Joint Commission Survey Success
Confront Top Five Medical Record Documentation Challenges
Product Description:
Audio Conference on CD or Audio On-Demand
Sponsored by HCPro's Information Management and Record of Care, Treatment, and Services: The Compliance Guide to The Joint Commission's Standards, Seventh Edition, and Medical Records Briefing
presented on July 15, 2009
A program for HIM directors and managers, and staff members involved in survey preparation
PROBLEM
Compliant medical record documentation has always been one of the keys to survey success. But as of January 1, The Joint Commission made it more difficult to comply by imposing stricter guidelines that are aligned more closely with CMS' Conditions of Participation. One significant change is that hospitals have only 45 days to correct a direct impact requirement for information (RFI). There are also several new changes that will take effect July 1 for which hospitals must prepare.
SOLUTION
Many RFIs relate to long-standing problems that continue to challenge HIM directors. For example, ensuring that verbal and telephone entries are dated, timed, and signed within 48 hours has been and continues to be an area of noncompliance for many hospitals. Now is the time to examine your hospital's track record on five of the top documentation challenges for survey success. Develop effective training for medical and support staff members to reinforce best practices and avoid scrutiny during a survey.
LEARN FROM US
HCPro presents a 90-minute audio conference featuring Jean S. Clark, RHIA, CSHA. Clark is a veteran of numerous Joint Commission surveys and knows what it takes for survey success. She will discuss the top five documentation challenges and provide tips and strategies to develop a solid documentation program year round—not just on survey day.
This is an intermediate-level program. Participants should have a general familiarity with the 2009 Joint Commission standards and CMS’ Conditions of Participation.
LEARNING OBJECTIVES
At the end of the program, you will be able to:
- Explain the new Joint Commission survey and scoring process that took effect January 1
- Explain how top five documentation-related Joint Commission standards became more stringent as of January 1
- Describe some of the specific experiences from a recent Joint Commission survey
- Explain how to conduct an ongoing records review to ensure survey readiness
TAKE A LOOK AT THE AGENDA:
- 2009 Joint Commission survey process: What you need to know
- Deemed status changes to take effect July 1, 2009
- Top five Record of Care and other documentation challenges made simple
- Signing, dating, and timing orders
- Updates to the history and physical
- Documentation of restraints, pain assessment, and pain reassessment
- Medication reconciliation
- Do not use abbreviations
- Case study: Highlights from a recent Joint Commission survey
- Compliance tips for 2009 and beyond
- Conducting an ongoing record review
- Ensuring continuous survey readiness
A question and answer session follows the presentation.
BONUS TOOLS
In addition to the expertise and advice presented during this audio conference, you'll also receive a slide presentation of the program materials and:
- Articles from HCPro’s Medical Records Briefing newsletter
- HCPro’s annual Medical Record Documentation Guide that includes a crosswalk of Joint Commission
These materials are provided with PDF links.
MEET THE SPEAKER
Jean S. Clark, RHIA, CSHA, is the service line director for health information management at Roper St. Francis Healthcare in Charleston, SC. She is the contributing editor to Medical Record Briefings, and author of Information Management and Record of Care, Treatment, and Services: The Compliance Guide to The Joint Commission's Standards, Seventh Edition; Ongoing Records Review, Fifth Edition: A Guide to The Joint Commission Compliance and Best Practice; and The HIM Director's Guide to Recovery Audit Contractors, all from HCPro. She is a past president of the American Health Information Management Association (AHIMA) and AHIMA's 2000 Distinguished Member, and past president of the International Federation of Health Records Organizations (IFHRO).WHO SHOULD LISTEN?
HIM directors and managers, performance improvement managers, medical staff liaisons, accreditation directors and managers, Joint Commission coordinators.
CONTINUING EDUCATION CREDITS
This program has prior approval of the American Academy of Professional Coders for 1.5 Continuing Education Units. Granting of this approval in no way constitutes endorsement by the Academy of the program, content or the program sponsor." The credits for this program expire on 6/30/2010.
This program has been approved for 1 continuing education unit for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA).” The credits for this program expire on 7/15/2010.
AUDIO ON-DEMAND
In addition to the regular purchase options for HCPro audio conferences, we are pleased to offer another option, audio on-demand. Audio on-demand allows you to download the program and play it back at your convenience through your computer or MP3 player. Purchase a CD or audio on-demand of the program and listen when you can. It's also a perfect training tool for new staff or as a refresher for veteran staff.
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