Occurrence Reporting
Move from Risk Reporting to Sustainable Process Improvements
Product Description:
Webcast on CD or On-Demand
Sponsored by Effective Process Management: Improving Your Healthcare Delivery
presented on February 23, 2010
Gain true value from your occurrence reports
Take advantage of the information occurrence reports provide and make sustainable enhancements at your facility. Expert healthcare consultant Ken Rohde discusses how you can derive true value-more than just compliance-from these reports by implementing process improvement steps that will save you money and improve patient safety.
LEARNING OBJECTIVES
At the conclusion of this webcast, you will be able to:
- Promote a blameless culture, and cultivate open, honest reporting at your facility
- Describe the differences between a sentinel event, a significant event, and a harm event
- Evaluate processes such as workflow and screening, and apply root-cause analysis tactics to improve them
- Overcome the limitations of occurrence reporting in the healthcare industry
TAKE A LOOK AT THE AGENDA
- Vital importance of occurrence reporting to all departments
- Problem, identification, and resolution framework
- Reporting
- Screening
- Analysis
- Implementation
- Evaluation
- Why occurrence reporting doesn't work as it should in healthcare
- Different types of events, including sentinel, significant, and harm
- Seven steps to improve your occurrence reporting process
- Actively manage reporting
- Implement a formal screening process
- Use a graded approach to analysis
- Root cause analysis
- Apparent cause analysis
- Trending
- Common cause analysis
- Implement automatic workflow
- Integrate multiple systems
- Clinical incident reports
- Risk reports
- Radiology
- Pharmacy
- Maintenance
- Workers compensation
- Tie reports to your process management and strategy
- Demonstrate the cost of poor quality to your CFO
- Question and answer session
MEET THE SPEAKER
Ken Rohde, senior consultant for The Greeley Company, has more than 25 years of experience in quality management. He instructs, speaks, and consults in the areas of error reduction strategies, root cause analysis, improving performance through process simplification, apparent cause analysis, engineering effectiveness and error reduction, failure modes and effects analysis. He has also presented on effective data collection, analysis and trending, patient safety evaluation and improvement, change management, corrective action program evaluation and redesign, human performance evaluations, and procedure error reduction.
WHO SHOULD LISTEN?
- Patient safety officer
- Risk manager
- Quality improvement manager
- Nursing managers
- Physicians
- Facility managers
WEBCAST ON-DEMAND
We are pleased to offer a new option: webcast on-demand. When you purchase a webcast on-demand, you will be able to view the program anywhere and any time by logging into your account. It's a perfect training tool for new staff or a refresher for veteran staff.
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