Nursing-Sensitive Quality Indicators

WEBCAST ON CD OR ON-DEMAND

Sponsored by the new HCPro resource: Quality Improvement for Nurse Managers: Engage Staff and Improve Patient Outcomes

presented on March 11, 2010

Get your staff nurses engaged in quality improvement

This 90-minute webcast discusses the nurse's role in quality improvement and offers practical tips to help you collect and benchmark nursing-sensitive quality indicators. Learn proven strategies to motivate your staff nurses and hold them accountable for their role in quality improvement and improving patient care.

LEARNING OBJECTIVES

1. Identify nursing’s role in quality improvement to improve patient outcomes
2. Recognize how to collect nursing-sensitive indicators and who should be collecting them
3. Identify the ANCC Magnet Recognition Program® requirements for benchmarking
4. Determine how to use nursing-sensitive indicator data to improve patient care
5. Implement steps to engage nurses in the quality improvement process

TAKE A LOOK AT OUR AGENDA

1. Nursing’s role in quality improvement (QI) to improve patient outcomes
   1. History of nursing and QI
   2. The national quality and safety agenda
2. Nursing sensitive indicators (NSI)
1. What to collect, how to collect, and who should collect it
2. ANCC Magnet Recognition Program® requirements for NSI collection, analysis, and implementation
3. Benchmarking NSI
   1. Understanding how to participate in benchmarking databases
   2. What you need to know about the NDNQI
   3. How to use benchmarks to prioritize NSI collection in your department
4. Using NSI data to improve patient care
   1. Designing QI projects to improve NSI
   2. The role of EBP in nursing QI projects –there’s no need to reinvent the wheel!
5. Engaging nurses in QI
   1. The role of nurse leaders in creating a quality culture for nursing departments
   2. Examples of NSI development and nursing-led QI processes at an academic medical center
6. Q&A

BONUS MATERIALS INCLUDED IN YOUR MATERIAL PACKET!

In addition to the expertise and advice presented during this webcast, you'll also receive these helpful “take-aways” provided within your materials packet.

1. Table of NSIs (unit-based)
2. Table of ANCC Magnet Recognition Program® application requirements for collecting and benchmarking NSI
3. Table of available national databases for benchmarking NSI
4. Table of education elements needed for each level of nurse
5. Information on how to find evidence-based practice literature/research on projects already completed and published to improve NSIs

These materials are provided with PDF links.

MEET THE SPEAKERS

Barbara J. Hannon, RN, MSN, CPHQ, is the coordinator of the ANCC Magnet Recognition Program® for the University of Iowa Hospitals & Clinics. She chairs the Professional Nursing Practice Committee and Nursing Retention Committee and is involved in QI activities for the department. In 2007, Hannon was named one of Iowa's "100 Best Nurses" and, in 2009, was profiled in "20 People Who Make Healthcare Better" by HealthLeaders Magazine.

Anne Jadwin, RN, MSN, AOCN, NE-BC, is the director of nursing at Fox Chase Cancer in Philadelphia. Fox Chase was the first ANCC Magnet Recognition Program® (MRP) institution in the state of Pennsylvania and the first specialty hospital in the United States to earn that distinction. Her responsibilities include oversight of inpatient hospital operations; supervision of the case management department, clinical nurse specialists, and nursing supervisors; recruitment and retention initiatives for the department of nursing; and maintenance of MRP status.

WHO SHOULD LISTEN?

Chief nursing officers, directors of nursing, VPs of nursing, VPs of patient care services, directors of education, staff development specialists, ANCC Magnet Recognition Program®* coordinators/directors, clinical nurse specialists, nurse managers and clinical managers, and quality improvement coordinators

WEBCAST ON-DEMAND

We are pleased to offer a new option: webcast on-demand. When you purchase a webcast on-demand, you will be able to view the program anywhere and any time by logging into your account. It's a perfect training tool for new staff or a refresher for veteran staff.

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